Several companies in the entertainment, social media and gaming sector have benefited from the shelter-in-place orders brought on by the COVID-19 pandemic as people stuck at home find new ways to remain engaged and spend more time on these options.
Zynga Inc. (NASDAQ: ZNGA) was one of the lucky ones. The social mobile games company saw strong revenue and bookings in the first quarter of 2020. Revenues grew 52% year-over-year to $404 million while bookings increased 18% to $425 million, both numbers beating the company’s guidance. User pay revenue and bookings also saw double digit increases in the quarter.
This momentum was driven by live services as well as strong performances from the Empires & Puzzles and Merge Dragons! games. The company also saw strength in the new titles Merge Magic! and Game of Thrones Slots Casino which were launched last year.
Zynga saw a growth in user engagement for its mobile games particularly from March as more people stayed at home due to the pandemic. Although the company saw decreases in average mobile daily active users and monthly active users on a year-over-year basis of 7% and 5% respectively, both metrics improved sequentially.
Not only did Zynga see higher engagement levels from new and existing players during this period, it also saw the return of lapsed players, meaning players who had stopped playing the game and exited the platform over time.
Although the company saw user declines in older mobile titles and chat games, the newly launched titles continue to attract players. It is likely that many of these players could stay on after the pandemic subsides if they find the new games interesting enough.
Several market experts have predicted that there could be changes in customer behavior amid the health crisis as people find new ways to conduct their business, do their shopping or discover new options for entertainment. It is likely some of them could stick to these new patterns after the crisis passes. If such a trend works out in favor of Zynga, that could drive further growth for the company.
Despite the uncertainty posed by COVID-19, the company expects live services, led by forever franchises, and user pay to drive growth both in the second quarter and for the full year of 2020. The second quarter is expected to be impacted by declines in older mobile and web titles but the full year is projected to benefit from new titles that are set to be launched in the second half of the year.
Zynga expects revenues to increase 31% year-over-over to $400 million and bookings to rise 22% to $460 million in the second quarter. For the full year, revenues are expected to increase 25% to $1.65 billion and bookings are expected to grow 15% to $1.8 billion.
Zynga also said on its quarterly conference call that even if there was a recession following the coronavirus pandemic, the company might not be severely hurt as free-to-play mobile games will continue to have takers and they could prove to be a less-expensive and more attractive option in the midst of a recession.
Despite the positives, Zynga’s bottom line in the first quarter was hurt by a contingent consideration expense of $120 million. The Empires & Puzzles and Merge Dragons! titles, which were picked up through the Small Giant Games and Gram Games acquisitions, continue to perform really well and this means Zynga must hand out perks to these units. As these divisions continue to perform well, the company will continue to see an increase in the contingent consideration expense.
Zynga also paid the first of three annual instalments in order to acquire the remaining 20% stake in Small Giant Games, which amounted to $122 million for a 6.7% interest. This resulted in a net operating cash outflow of $35 million during the first quarter. Zynga expects to acquire the remaining shares in Q1 2021 and Q1 2022 which will see the company put more cash into its acquired assets.
Looking ahead, Zynga is expected to see good growth as well as higher expenses from its acquired titles which is both a positive and negative for the company.