AutoNation, Inc. (NYSE: AN) Q2 2025 Earnings Call dated Jul. 25, 2025
Corporate Participants:
Derek Fiebig — Vice President of Investor Relations
Michael Manley — Chief Executive Officer & Director
Thomas A. Szlosek — Executive Vice President & Chief Financial Officer
Analysts:
Michael Ward — Analyst
Rajat Gupta — Analyst
Doug Dutton — Analyst
Bret Jordan — Analyst
Daniela Haigian — Analyst
Jeff Lick — Analyst
Presentation:
Operator
Hello, everyone, and thank you for joining the AutoNation Incorporated Q2 Earnings Call. My name is Harry and I’ll be your operator today. [Operator Instructions]
I will now hand the call over to Derek Fiebig, VP of Investor Relations. Please go-ahead.
Derek Fiebig — Vice President of Investor Relations
Thank you, Harry, and good morning, everyone, and welcome to AutoNation’s second-quarter 2025 conference call. Leading our call today will be Mike Manley, our Chief Executive Officer; and Tom Slozic, our Chief Financial Officer. Following their remarks, we will open the call to questions.
Before beginning, I’d like to remind you that certain statements and information on this call, including any statements regarding our anticipated financial results and objectives constitute forward-looking statements within the meaning of the Federal Private Securities Litigation Reform Act of 1995. Such forward-looking statements involve known and unknown risks that may cause our actual results or performance to differ materially from such forward-looking statements. Additional discussions of factors that could cause our actual results to differ materially are contained in our press release issued today and in our filings with the SEC. Certain non-GAAP financial measures as defined in our SEC rules will be discussed on this call. Reconciliations are provided in our materials and on our website located at investors.autonation.com.
With that, I’ll turn the call over to Mike.
Michael Manley — Chief Executive Officer & Director
Hey, thanks, Derek, and good morning, everyone. Thank you for joining us today. I’m going to start on slide three. Obviously, we’re very pleased to report an outstanding second-quarter. We delivered material improvements compared to the second-quarter last year and the numbers were strong even after removing the year-over-year impact from last year’s CDK outage. Our sales of new vehicles increased 8% and we gained share in the markets we serve and grew sales by more than 5% on a sequential basis.
This performance was led by our domestic segment, which increased 19% from a year-ago and 14% from the first-quarter on a same-store basis. We also increased new unit profitability on a sequential basis across all segments. As was the case with the industry, our unit sales growth was strongest at the start of the quarter and moderated in May and June. And clearly, there was a pull ahead of sales in late March and April in reaction to the tariff announcement and it stands to reason that some portion of that demand was pulled ahead from the latter part of the second-quarter.
Used vehicle gross profit increased 13% year-over-year as we benefited from stronger unit sales, stable unit profitability and improved performance in wholesale. Our unit sales increased 6% from a year-ago with stronger performances for the over $40,000 and under $20,000 price points. The team continued to do a great job acquiring vehicles through trade-ins and directly from the consumer through our We Buy Your Car efforts. These channels accounted for over 90% of the vehicles acquired in the quarter. We ended June with over 28,000 used vehicles in inventory, which I believe positions us well for the second-half of 2025.
Customer financial services gross profit also increased 13%, increasing on a per unit basis sequentially and year-over-year. We continue to attach more than two products per vehicle with extended service contracts continuing to be the top offering. Our finance penetration is stable with around three-quarters of units being sold with financing. The momentum in aftersales continued. We delivered record revenue and grew our gross profit by more than 12% with gross profit margins expanding by 100 basis points to record levels. And Tom will take you through the details, but the results were strong on both a sequential and a year-over-year basis.
The sequential increase reflects one additional service day as well as improvements for our internal reconditioning, customer pay and warranty was about flat. And we continue to focus on our technician workforce by recruiting, retaining and of course, developing our technicians and I do think the efforts are paying-off. Our turnover has decreased and technician headcount increased by about 3% from a year-ago on a same-store basis. The strong momentum at AN Finance continued. Originations doubled from a year prior and as the portfolio has grown, the team is delivering on leveraging its fixed-cost base, enabled continued growth in profitability. During the quarter, we completed our inaugural AN Finance asset-backed securitization and the transaction was very well-received. We expect to regularly access this market as the portfolio grows.
Our Q2 performance combined with our share repurchases helped us to grow our adjusted EPS by 37% from a year-ago. This was the second consecutive year-over-year increase in adjusted EPS. Excluding the estimated impact from the CDK outage, adjusted EPS was still up mid-teens from 2024. All-in-all, a great result and great performance by the AutoNation team. Now I know tariffs continue to be top-of-mind and apart from the volume shifting I mentioned earlier, we saw limited additional impact in our Q2 results from tariffs. MSRP and invoice prices have been stable and the June CPI report showed continued modest month-over-month declines in new and used vehicle pricing.
We do expect the ongoing dialog between our OEM partners and the US administration to result in clarification and of course, finalization of the auto tariff structures in the coming periods. But this process also includes our OEM partners’ full evaluation of supply chain footprints and planning to optimize tariff efficiency and to establish their forward pricing structures. We believe the objective of maintaining market-share, particularly in critical segments will operate equally with the desire to offset any new tariffs. And as I’ve said previously, we expect that automation to some extent will be cushioned for many new tariffs by a cross-shopping effect whereby demand for non-impacted or lesser impacted brands and models will potentially support those for more effected counterparts. And naturally, in this situation, we hold both sides of the trade with our broad portfolio of brands and models, which I think gives us a distinct advantage.
Now to close, we’re encouraged by some of the provisions contained in the recently enacted US federal statute, which includes interest-rate deductability in auto loans and bonus depreciation for commercial enterprise, although we’re not forecasting a bonanza of new demand, but as you’ll appreciate, every incremental action to encourage vehicle purchases is very welcomed by me and the team.
Now I’ll turn the call over to Tom to take you through our results.
Thomas A. Szlosek — Executive Vice President & Chief Financial Officer
Thank you, Mike. Let me kick-off with a quick reminder that our second-quarter 2024 operating results were adversely impacted by the CDK outage and that our second-quarter 2025 operating results were adversely impacted by the tariff-related shift of volume into the first-quarter. So with that, I’m on slide four to discuss our second-quarter 2025 P&L.
Our total revenue for the quarter was $7 billion, an increase of 8% from a year-ago on both the total and same-store basis. We achieved attractive same-store growth across the entire business, including double-digit growth in after-sales and customer financial services. We also achieved a 9% increase in same-store new vehicle revenue as we increased new unit volumes across all three segments. The same-store gross profit of $1.3 billion increased by 10% from a year-ago. The year-over-year gross profit performance included same-store after-sales growth of 13%, CFS growth of 13% and used vehicle growth of 12%.
The reported gross profit margin of 18.3% of revenue was up 40 basis-points from a year-ago, including a 100 basis-point increase in after-sales and a 50 basis-point improvement for used vehicles, offset by the moderation of new vehicle unit profitability. Adjusted SG&A, 66.2% improved as expected and was at the lower-end of the 66% to 67% range for our ongoing expectations. Adjusted operating income margin of 5.3% increased from a year-ago and from the first-quarter. Below the operating line, floor plan interest expense increased by $9 million from a year-ago — sorry, decreased by $9 million from a year-ago as average rates were down approximately 100 basis-points, combined with lower average outstanding borrowings.
Non-vehicle interest expense was approximately flat from a year-ago. And as a reminder, we reflect floor plan assistance received from OEMs in gross margin. This assistance totaled $35 million compared to $32 million a year-ago. So including these OEM incentives, net-new vehicle floor plan expense totaled $9 million, which was down from $21 million a year-ago. All-in, this resulted in adjusted net income of $209 million compared to $163 million a year-ago, up 29%. Total shares repurchased over the past 12 months decreased our year-over-year share count by 6% to 38.3 million shares, benefiting our adjusted EPS, which was $5.46 for the quarter, an increase of $1.47 or 37% from a year-ago and $0.78 or 17% from the first-quarter of 2025.
Before I get into new vehicles commentary, I wanted to point out that our GAAP reported numbers include a non-cash impairment charge of $123 million after tax or $3.21 per share. Our accounting policies require that we test our goodwill and intangible assets for impairment as of April 30 each year. The charge includes $65 million for our mobile service business and $54 million for our franchise rights related to nine stores with 90% of that charge relating to a single domestic brand. Slide five provides some more color for new vehicle performance. New vehicle unit volumes were a strong point for the quarter, increasing 7% from a year-ago on a total store and 8% on a same-store basis. Total store unit sales were up across our three segments with import units up 4%, premium luxury up 5% and domestic up 17%, reflecting favorable supply, better incentives and good performance for our commercial teams.
By powertrain, hybrid new vehicle unit sales, which is about 20% of our volume were up more than 40% from the second-quarter of a year-ago. Battery-electric new vehicle sales, which is about 7% of our volume were up nearly 20% from a year-ago, reflecting OEM actions with incentives and some pre-buying ahead of the termination of government incentives. Internal combustion engine new vehicle sales were up about 1%. Our new vehicle unit profitability averaged $2,785 for the quarter, in-line with the first-quarter and unit profitability increased for all three segments on a sequential basis.
New vehicle inventory ended the quarter at 41,000 units compared to about 44,000 units a year-ago. This represents 49 days of supply, down 18 days from the second-quarter of last year and up from 38 days at the end of March. While we don’t expect the first-quarter and second-quarter same-store unit growth of 7% and 8%, respectively to continue into the second-half, we are encouraged by the last couple of weeks of new vehicle sales activity after a slow start to July.
Turning to slide six, used vehicle retail unit sales improved on a year-over-year same-store basis by 6%, which was fueled by double-digit growth in lower-priced, i.e., less than $20,000 and higher-priced, i.e., greater than $40,000 vehicles along with more modest growth in our mid-price vehicles. On a sequential basis, the number of used vehicle retail units increased by 3%. Average retail prices were stable. Used vehicle retail unit profitability remained stable versus last year and sequentially at $1,622 per unit. We remain focused on optimizing vehicle acquisition, reconditioning, inventory velocity and pricing.
Total use gross profit was up 13% from last year, reflecting the retail unit sales growth, stable retail unit profitability and better wholesale results. Although our supply of used vehicles has been at its highest-level since June 2022, supply availability remains a constant challenge relative to our sales ambitions, driven by lower new vehicle production during COVID. Thankfully, we continue to be competitive in securing used vehicles from our retail operations, including trade-ins, we’ll buy your car, service loaner conversions and lease returns. We sourced more than 90% of our vehicles from these channels and are encouraged by our used vehicle inventories heading into the second-half of the year, as Mike mentioned.
I’m now on slide seven, customer financial Services. The momentum in CFS performance continued once again during the second-quarter. Gross profit was up 13% on a same-store basis, reflecting an approximate 7% same-store increase in retail vehicle sales and a 6% increase in unit profitability. More than 70% of our CFS revenue and profit comes from product attachment, which remained strong at about two products per vehicle sold. Our finance penetration rate for the second-quarter continued to be nearly 75% of vehicles sold. The 6% increase in unit profitability, which I mentioned, reflects increased profit per product contract sold and higher product penetration.
The continued unit profitability performance in CFS is even more impressive if you consider the growth of AN Finance, which while superior and long-term profitability dilutes our CFS unit profitability in the short-term. Without this AN Finance dilution, our CFS unit profitability would have been approximately $140 per unit higher this quarter. Slide eight provides an update on AutoNation Finance, our captive finance company. The business’s attractive offerings are driving strong customer take-up and we continue to expect strong ROEs in the business.
During the second-quarter, we originated $464 million in loans, bringing the year-to-date originations to $924 million, which is up more than $0.5 billion from the first-half of 2024. We had approximately $150 million in customer repayments. The portfolio delivered interest income of $48.6 million in the second-quarter, which is more than 80% higher than 2024 and operating income more than doubled. The quality of the portfolio continues to improve. Our credit and performance metrics are improving with average FICO scores on originations of 698 for the second-quarter of 2025 compared to 675 in the second-quarter of 2024. Delinquency rates, so 30 day-plus at quarter-end of 2.4% are solid, down from 3.8% a year-ago and that benefited from sale of the mostly subprime legacy CIG portfolio. As the new portfolio continues toward full maturity, we do expect the delinquency rates to normalize to the 3 percentage range.
As Mike mentioned, we completed our inaugural ABS issuance in the quarter. Demand was very strong. We were seeking $500 million in financing and we actually received $3.5 billion of confirmed offers, so 7 times oversubscribed. This allowed us to upsize the offering by $200 million to $700 million. We’re also pleased with the 4.9% weighted-average coupon rate, fixed-rate securitization also removes floating-rate exposure for a substantial portion of our fixed-rate loan portfolio. Equally as important as the debt funding rate, meaning the portion of the portfolio that is funded with debt as opposed to by our own retained earnings. Higher debt funding rates lead to higher overall returns for AutoNation’s shareholders.
The debt funding rate for the ABS transaction was 98%, which helped to bring the debt funding rate for the overall $1.8 billion portfolio from 74% at the end-of-the first-quarter to 83% at the end-of-the second-quarter. As we become a more regular issuer of ABS securities, we expect to further increase the debt funding levels of the overall portfolio and we’re planning for another ABS transaction later this year. We expect to continue using ABS funding as a portfolio of financing vehicle not a true sale of assets. So the financed assets will continue to be included in our consolidated financial statement.
Moving to slide nine, after-sales representing nearly one-half of our gross profit, the business continued its revenue and margin momentum and gross profit was once again a record for AutoNation. Revenues were up 12% year-over-year on a same-store basis with increases in customer pay, was up 10%, warranty up 25%, internal work up 14% and wholesale up 8%, all offsetting a 6% decline in collision revenue as that industry has struggled to offset a declining proportion of repair to replace insurance decisioning. After-sales gross profit increased by 13% on a same-store basis from a year-ago, the increase was driven by a 7% increase in the volume and content of repair orders and a 5% increase in the gross profit per repair order.
For the second-quarter, our reported after-sales gross margin rate was 49%, up 100 basis-points on a total store basis from a year-ago, reflecting improved parts and labor rates, higher tech efficiency, scale benefits and higher-value orders. We continue to develop and promote our technician workforce. As Mike mentioned, the year-end technician headcount was up 3% from a year-ago. I should say the quarter-end headcount was up 3% from a year-ago on a same-store basis and our technician efficiency continues to improve. We expect our after-sales business will grow roughly mid-single digits each year.
To slide 10, adjusted free cash flow for the first-half totaled $394 million or 100% of adjusted net income. And that’s compared to $519 million and 140% conversion — 147% conversion a year-ago. As we mentioned last year, the CDK outage impacted the timing of certain payments in the second-quarter of 2024, which resulted in higher adjusted free-cash flow and conversion. We view conversion greater than 100% as a healthy performance and remain focused on sustaining this level through-cycle time enhancement initiatives as well as by prudent allocation of capital to capex.
For the first-quarter — sorry for the first — sorry, for the second-quarter, our capital expenditures to depreciation ratio was 1.2 times compared to 1.5 times a year-ago. We continue to expect healthy free cash flow conversion for the full-year. And as previously disclosed, we submitted claims under our cyber insurance policy seeking recovery for estimated business interruption and related losses caused by last year’s CDK outage. Earlier this month, we received insurance recoveries of $10 million related to these claims. We expect to receive additional insurance recoveries in connection with this matter during the second-half of 2025 and we’re accounting for these recoveries as income when they are received.
On slide 11, as we’ve discussed in the past, we consider capital allocation to be an opportunity to either reinvest in the business in the form of capex or M&A or to return capital to our shareholders via share repurchase. Capex is mostly maintenance-related compulsory spending and it totaled $154 million for the first-half of 2025, which was 15% lower in 2024. We continue to actively explore M&A opportunities to add scale and density in our existing markets. So far this year, we’ve closed on one transaction constituting two franchise stores and we expect additional activity in the second-half of the year.
Share repurchases have been and will continue to be an important part of our playbook. Year-to-date, we purchased $254 million or 4% of shares outstanding at the beginning of 2024 at an average price of $164 per share. In our capital allocation decisioning, we also consider our investment-grade balance sheet and the associated leverage levels. At quarter-end, our leverage was 2.33 times EBITDA, which was down from 2.56 times EBITDA at the end of March and well within our two to three times EBITDA long-term target, which gives us additional dry powder for capital allocation in the back-half of the year.
Now let me turn the call back to Mike before we address questions you might have.
Michael Manley — Chief Executive Officer & Director
Yeah, thank you, Tom. So we got off to a great start in the first-half of 2025 and I think our quarter performance was strong both on a year-over-year and sequential basis. And I think we’re enjoying strong performance across all of the business lines as Tom just took you through. And I think the work the teams are doing focused on both growth and efficiency are paying-off and you can see the results in our operating performance and the cash generation. I do just want to make a couple of comments on the impairment that Tom mentioned specifically around our mobile service business.
Developing an independent mobile service offering has given us the ability to provide incredibly convenient service options to our customers. And there is no doubt that it is and will continue to be very additive to our brand. But it is also clear that it has to be done in an efficient and effective way. If not, particularly with a scarce and valuable resource such as technician labor, we will find better uses for that resource. And frankly, over the last year or so, it’s been both the challenge and the learning. I do think now that we have a very clear understanding of how to run mobile service effectively in a way that will retain the majority of the convenience that we offer, but contribute much more effectively to our income. Because of this, it’s going to have a different growth profile than our original expectation, hence the technical accounting treatment. But I do want to be clear, I have no doubt this business has the potential to bring significant benefits to our organization.
I’m very pleased that it’s part of our portfolio. It’s already helping to facilitate the growth of our emerging free service business and it is now providing flexible labor resource to our dealerships. And of course, it’s allowed us to in-source a number of products and services that previously we had to subcontract. Excuse me, Derek, not enough tea this morning so-far. So as you can imagine, from my point-of-view and from the team’s point-of-view, it remains a very important part of our growth and the expectation now is that it will deliver a positive contribution as we progress into 2026. And I’m really also confident that we have the right team in-place to do that. We’ve got some excellent people working in this area.
So with that, I am going to Derek, hand it over to you for Q&A. Thank you.
Derek Fiebig — Vice President of Investor Relations
Yeah, Harry, if you could please remind people how to get in queue for questions?
Questions and Answers:
Operator
Yes, of course. [Operator Instructions] The first question today will be from the line of Mike Ward with Citi Research. Please go-ahead. Your line is open.
Michael Ward
Thank you very much. Good morning, everyone. AN in the past has been less active than the other dealers on the acquisition side. But some of your comments, it sounds like maybe there might be some more opportunities. Could you just talk a little bit about and what kind of flexibility you have, what kind of size you might be looking at, what the market is like, what your priorities would be? Would you consider going overseas into the UK or some of those markets? What is going on in the M&A landscape from your perspective?
Thomas A. Szlosek
Yeah, Mike, thanks for the question. I’ll just give a couple of quick comments and then let Mike share his thoughts. But between M&A and repo, we’ve spent similar amounts in the first-half of ’24 versus first-half of ’25, roughly $325 million to $350 million. On repurchases given the environment and particularly with the tariff uncertainty, we’re a little cautious post the tariff announcement. But as I said, that remains a huge part of our playbook. We have seen improvement in the M&A pipeline and consequently, we’ve built-up a little bit of dry powder over the quarter and the residual effect, as I said, was an improvement in our leverage by a quarter basis-points. But we’re committed to both share repurchases and M&A. It is a strong pipeline.
Mike, is there anything else you want to add to that in terms of Mike’s question?
Michael Manley
Well, I just think — I’ll just add some clarity because Mike also asked about, I think scale and territory as well. If I — I think we talked about this a little bit in the past, Mike. We have a very clear picture of the density we want in marketplaces where we can really subtract the biggest benefit from the processes and the scale that we bring. And so we’re very, very focused on, if you like, tuck-ins in those marketplaces to continue to unlock those synergies that I think are much, much more reliable in terms of the delivery after M&A. That doesn’t mean we wouldn’t look at a market outside of the US.
But I think that our anchor is always what happens to the earnings per share that we deliver to our shareholders. And that has been our guiding capital allocation principle, really understanding the impact of that over-time. So on the M&A, we obviously benefit from additional cash and that gives us implications for leverage. So we take that into account, but very, very focused on what is the — what is the most benefit we can deliver and not immediately, but over the medium, long-term to our shareholders from an EPS perspective. So outside of that Tom, I have nothing out of that.
Michael Ward
Thank you. Thank you very much.
Derek Fiebig
Thanks, Mike.
Operator
The next question today will be from the line of Rajat Gupta with JPMorgan. Please go-ahead. Your line is open.
Rajat Gupta
Great. Thanks for taking the questions. I wanted to follow-up on Tom’s comments and just the July pickup after a slow start to the month. Curious to get your thought, Mike why that might be happening, what are you seeing out there in terms of just the consumer landscape as you’re also getting some certainty around the tariffs like with the Japan deal, hopefully, we’ll get some more deals. How do you see the demand outlook playing out for the next few months? And relatedly, how do you see the OEMs reacting to these costs and what the implications could be for dealer margins, you know in the second-half. I have a quick follow-up. Thanks.
Michael Manley
Thanks, Rajat. Rajat, it’s good to hear from you. I’m going to go first and then Tom, you can obviously talk about your comments. And I thought as we came into this year, I was kind of thinking a 5% improvement in size, I still think — I still think that — I think that we have seen fluctuations around that trajectory, but I still believe that’s where we can end-up. It’s good to see that we’re seeing certainty in some tariff deals. That’s obviously going to continue when the major trading partners are still out there. But I am — I’m certain that they understand the importance of getting to a conclusion. That will translate to more transparency in terms of the OEM’s actions and what they’re doing.
We’re still a little bit uncertain in that area, particularly as we go into a model year changeover and not just on new vehicle prices, but also on parts prices. But I think what we’ve seen already and what we’ve discussed in the past will be the prevailing approach and that is to try and maintain their competitive position in the marketplace on their critical models. And I think because of that, you will see price increases in the marketplace, but very, very measured and very, very deliberate. I think you’ll also see adjustments over-time to OEMs portfolios.
And from a margin point-of-view, I think that the quarter was very interesting. We saw sequential improvements in our margin, but I do think that you’re going to see some stability for the balance of the year. That doesn’t mean to say that we’re not going to see periodic changes. For example, we know that the best stimulus, for example is, going to come out in the marketplace. That is going to alter sales patterns and margin patterns for a period of time. It’s inevitable. So there’s going to be periods where, as we’ve seen before, you may see a slight improvement in run-rate and volume followed by a slight decrease in run-rate in volume. But I am optimistic for the full-year. I also believe that as I said, that there’s going to be some margin stability for the year. But I do think that there will be still even though to your point and it’s very accurate, I still think there are going to be fluctuations around that general trajectory in both of those areas.
I think from an inventory position, we’re positioned well. I thought towards the end of last year, we may be too low in our day supply and I think the team have looked at that and managed really quite well, particularly on new vehicle inventory. And I think our used team and our general managers and our regional and our regional operators built inventory on used because they are bullish on the used-car market. And I don’t think I’m talking about the overall market because we don’t have an influence on that. But we’re a relatively small player and I think they have aspirations to grow that and we’re going to support them and see — and see how well they do and give them the resources. And we saw, as Tom went through in the results, I think a good result in the used side. I think that’s going to be their focus. So that’s kind of how I’m viewing on the back cost.
And I think Tom might want to just add a couple of things.
Thomas A. Szlosek
Yeah, just on July specifically, I mean, when you look at the first-half of the year, it’s really robust. I mean, 7% in the first-quarter, 8% in the second-quarter in terms of unit growth. And April was also very strong. As Mike mentioned, we gave back some of that pull-in in May and June. And I think also a bit in July. And as a result, I think the first-half may have felt that impact. But it seems to be settling into the mode that Mike mentioned. And it’s going to take a few more weeks to get under our belt, but it does seem to have turned in a good direction for us.
Rajat Gupta
Understood. That’s helpful. And obviously, great execution on the used-car side. Just a quick follow-up on the AN Finance portfolio ramp. Any updated thoughts on just penetration targets for the rest of the year? How should we think about just the cadence there? And any changes to the outlook around the rest of your profitability in that segment? Thanks.
Thomas A. Szlosek
No, I think the business — we do fully expect the business to continue growing its penetration. We’ve got some new internal initiatives that are in place to drive that even higher both on mostly on the used side, but also where applicable on the new side. And I think the profitability of that business continues. I mean we were a year-ago, first-half, we were like minus 6% in terms of loss. And we’re — actually we improved by $6 billion year-over-year from a loss position to where we are year-to-date. And I expect that trend to continue as this portfolio grows and we get some of these upfront, it require accounting losses behind us that it’s going to scale very nicely with a pretty stable fixed base of cost. So as long as we can manage that portfolio well, which the business is doing as I mentioned with delinquency, it should — it should be a nice grower for us.
Michael Manley
Yeah, but I think you — that’s also compounded by the results that you and Jeff and the team delivered some time today, right? I mean it released equity. And I think added to the confidence in terms of how the markets view in that portfolio and view in viewing the credit risk in that portfolio. So I would agree with what you said. And I think that because the demand was so good, it actually gave you more flexibility from a capital point-of-view than we were thinking. So yeah, I agree.
Rajat Gupta
Thank you. Understood. Great. Thanks for all the color.
Derek Fiebig
Thanks, Rajat.
Operator
The next question today will be from the line of Doug Dutton with Evercore ISI. Please go-ahead, your line is open.
Doug Dutton
Thank you.
Operator
My apologies there, Doug, we were getting some background noise on your line. I’ll just try opening it once more. Apologies, Doug, we are getting a lot of background noise on your line. If you were able to dial back-in, that would be great. We will get you back-in the queue. The next question today will be from the line of Brett Jordan with Jefferies. Please go-ahead, your line is now open.
Bret Jordan
Hey, good morning, guys. In the aftersales business, could you talk about car count versus price and maybe what you see in pricing in the second-half or you starting to see parts inflation passing-through in the ticket?
Michael Manley
Yeah. So when I think about our performance in after-sales, broadly, we saw both increase in volume and increase in price and different ratios, obviously depending on the segment where we are. But one of the big things that Christian is focused on is to balance the penetration of the vehicle parks that we’re responsible for in a very, very sensible way with pricing. So from our point-of-view, as we think about pricing that’s more in our control, which is clearly our labor, it is constantly checking the marketplace to make sure that we are priced fairly and represent good value for what we provide as well as maintaining a competitive position. So I think that you’re going to see from us a limited pricing on average.
Remember, we have 300 different pricing dynamics going on at any given time-out there. So sometimes when you talk about the average, you lose — you obviously lose the context of what’s happening in each market and that’s how it has to be managed. He’s managing it with his team each market. From an OEM point-of-view, we have seen obviously some pricing, some of that is their normal midyear pricing that they’ve taken and some of it they’ve been more explicit that it is pricing that they’re taking in general as a result of inflationary increases on their side.
We’re not — that is not clear across all of the OEMs at this moment-in-time. I referenced our earlier conversation, we are beginning — they are beginning to get more certainty of their trading conditions, which ultimately they then have to decide how strategically they’re going to play it out. But some have shown us that they have taken pricing. I would say that it’s in my view, is limited and in my view, the ones that have moved have been very targeted and they’re clearly thinking about their competitive position, particularly around those non-captive parts in the marketplace.
And I think for us, our big focus is around that penetration that I alluded to broadly, one in two of the vehicles in a seven-year park and back to a franchise dealership. And I think you know that represents a significant marketplace that is addressable from us. So Tom talked about focus on retaining, growing the technician base. Obviously, that’s highly competitive market, big focus for the team there, but also making sure that, as I’ve said, we are appropriately priced so that we can reconquest some of those customers back into our business. So I would say less on the price, hopefully more on the volume, but we’ll see how the market plays out.
I spend some time talking about expectation for the industry. Obviously, if my expectation was, as I said and you saw a big first-half, it means there may be some pressure on new volume in the second-half. And there’s no doubt that from a macro point-of-view, I think you’re going to see an inflationary impact. It to some extent, I think is inevitable. And what that has done in the past is it helped you in terms of velocity on the aftersales side. So we’re trying to make sure that we have the resources, we increase our resources and that will help us in both those situations should it happen. And so a bit of flexibility. But to sum it up again, I’m hoping that what we see is continued volume and pricing where it’s appropriate in the marketplace.
Tom, do you want to add anything.
Bret Jordan
So a quick follow-up. Can you give us an update on AutoNation USA sort of obviously the scarcity of good used inventory, but how do you see that strategy going-forward in the next year or two?
Michael Manley
Well, it’s — it goes back to what I talked about in terms of market and densification in the market. We know an AN in USA is additive once we’ve got a certain amount of density and we know that if we have an AN in USA that’s a long way away from any supporting businesses, it’s a very, very tough business. And so what we’ve done now, many years ago, we had this big growth forecast, which I talked about in the past and we’ve moderated that. You’re going to see additional openings of AN USA businesses this year. For sure, they’re already planned, they’re already in development. It’s going to be much, much more deliberate and you will see from where they are opening that it fits into that pattern that I talked about.
What the team is working on is obviously to minimize the overlap in terms of what these businesses offer to the marketplace. We’re not fully optimized there to be perfectly frank. I think they’re doing a lot of work to make sure that there is any unnecessary overlap in terms of product offering, warranties and those things is eradicated because that doesn’t make a lot of sense. And as I said, we’ve done a lot of work there, but more work to come. But as I said, it’s very additive when it goes into a market that already has density, it’s going to continue to grow, but it’s going to be very methodical growth.
Bret Jordan
Okay, great. Thank you.
Operator
The next question today will be from the line of Daniela Haigian with Morgan Stanley. Please go-ahead. Your line is open.
Daniela Haigian
Hi, good morning. You spoke to uplift to parts and service, investments in tech productivity. What is capacity and availability look like to continue to grow this segment? And then thinking out next one to three years, what are the puts and takes for the top line? On one-hand, you have vehicle and affordability weighing on SAR that could create demand for reconditioning, but at the same time could limit the origination of newer cars that have that stickiness on the service side. So what are you looking out for and what’s the outlook on that top line? Thank you.
Michael Manley
Well, I think you’re exactly right. I mean, whether you talk about new vehicle, used vehicle service or parts, the primary focus for us in the areas that we can influence is affordability to make sure that what’s not happening is the demand getting stifled or snuffed out purely because it’s been priced out-of-the marketplace. We don’t have full control of that, as you know, but it’s also top-of-mind for every OEM. Every time we talk to our partners, they’re very, very focused on that. And you know that you know the challenges that they’re working through at this moment-in-time.
So as I think about the marketplace and the broad set of products and services that we offer, the reality is — firstly, from a new volume point-of-view, there’s still pent-up demand. I have zero doubt about that. How that gets released is going to — the governor on that is obviously going to be the economic environment and how new vehicle affordability plays out in the coming months and years. If it doesn’t manifest itself in new vehicles, some of it tends to move into used vehicles. So you have to be agile, I think, in terms of how you move between the segments and how you’re thinking about that development. But there is no doubt that there is and will remain our opportunity in the after-sell side of the business.
And it comes with multiple benefits that we’ve discussed on plenty of occasions. And therefore, I think if we can — if we can continue to build our internal resource and at the same time convert some of that market that originally came from us back to our service departments, whether it is our physical service departments or our mobile service departments and then there’s still going to be opportunity for us to go into the future. I hopefully that’s touched on most of the points you wanted us to discuss.
Daniela Haigian
Yeah. Absolutely. And then one thing…
Thomas A. Szlosek
Danielle…
Daniela Haigian
Yeah.
Thomas A. Szlosek
Sorry, you would also mentioned. You’d also mentioned, you had also mentioned capacity. As we’ve said in the past, there’s — we have plenty of physical capacity and we’re continuing to drive the technician workforce up as well.
Daniela Haigian
Great. And then one follow-up on the used side. You spoke to last quarter seeing greater opportunity in lower-priced vehicles. And then this quarter, you definitely saw that with the barbell of strength from sub-20,000 over 40,000 vehicles. And how do you view the competition? Or are you seeing much competition in the marketplace from the likes of the online pure-play retailers? And is there greater opportunity for AutoNation to grow and consolidate in this market?
Michael Manley
Well, firstly, the market is so large and our share is so small, there’s plenty of opportunity for us to grow. Whether that is to increase the turn rate of our display base that physically set our dealerships or whether it is to continue to invest in both the processors and the technology to be able to remove the geography constraints of the physical dealer infrastructure. And there’s no doubt that we are seeing advances from our competitors in different areas and whether it is — whether it is improving their turn rates and holding their margins or whether it is through digital sales channel. But I think the market is so large and the combined, if you like, public retailers, whether they are digital technology play or their technology and physical play, market share is so small that there’s plenty of room for all of us to grow.
And I think that’s — regardless of the CEOs you speak to, I think their answer is going to be almost cut and paste of what I’ve said. I think we all view it as an area that there’s opportunity to grow and we’re all looking at different ways to try and grow. The advantage we have that I think is often overlooked is when you have and the privilege of representing a manufacturer in a marketplace and you are selling a late used vehicle of the same brand, it adds tremendously to the customers’ confidence in my view, if it comes from a franchise dealership with the same OEM brand above their door.
And that’s where we are working increasingly with our OEM partners because they offer franchise dealers, I think, a phenomenal advantage in this certified pre-owned programs and frankly, we need to do a better job there and the teams are really focused on that because what comes with that is also a higher propensity to use our service departments. So again, probably a longer, more wandering answer than ideal, but there is opportunity. Clearly, there’s a lot of competition out there, but it’s a very, very big market and it’s one that we’re focused on. And it’s one that is much more in our control than maybe some of the other things. So yeah.
Daniela Haigian
Absolutely. Competition makes us all better. Thank you.
Thomas A. Szlosek
You’re welcome.
Operator
The next question today will be from the line of Jeff Lick with Stephens. Please go-ahead. Your line is open.
Jeff Lick
Good morning. Thanks for taking my question and congrats on a great quarter. I just wanted to ask on the SG&A percent of growth, that’s pretty strong performance. I was wondering if you maybe can parse out the parts where there was kind of true real cost efficiencies, operational improvements where you’re seeing benefits versus the stuff that may be caused by just the increase in gross taking the percent of gross down? And then a follow-up question. I was wondering if you could also talk about AutoNation finance and just how the business lives with the legacy business and because I know about 80% or so is used, but I’m just curious how those two businesses are kind of as they’re growing living with one another.
Thomas A. Szlosek
Yeah. Thanks, thanks, Jeff. On the SG&A piece, as you know, our SG&A is comprised of, the marketing expense, comp and bend as well as other SG&A to run the dealerships. Each of those areas has extreme degree of focus in terms of how the spending plans work. We sit-down every month and reset our expectations on marketing as an example. We have a new CMO in-place. It’s bringing a lot of interesting new channels for us to explore. But with the idea of being more productive in that area. Compensation, we — we try and maintain as much variability and incentive structure in-place as we can. We think that is working well for us. And then on the other SG&A, a number of different categories there that are a big focus for us.
For example, we have a number of initiatives in our physical plant, whether it’s to standardize on the HVAC side, the equipment and the thermostats and the set points that we have across the landscape or to install LED lighting, which is much more efficient in terms of the physical plant. And so those are the types of examples of things that we’ve got that we’re working with and we’ll continue to make and drive productivity in other SG&A.
In terms of ANF or AutoNation Finance, in terms of its coexistence with the business, I mean it is — I mean, Jeff Butler, who runs the business for us is part of Mike’s leadership team. He’s involved in every single discussion. They really do an excellent job of driving growth, not just in AutoNation Finance, but in other areas of our business. Your perfect example is in CFS, where we talk about 70% of CFS being product attach rates. AutoNation Finance has a superior attach rate relative to other potential lenders, it’s because of that knowledge that they bring to the business and what the customer needs are. So in addition to being a good holders of the company’s capital and driving growth in that portfolio and performance of that portfolio, they have an eye towards influencing outcomes in the — and it is working well. So not only are they delivering results in their P&L, but they’re helping influence the rest of the business.
Michael Manley
And I’ll just add a little bit to that on, but I thought that was good. I think one of the things that we established at a very early-stage with our finance company is that it was a competitive environment out there. And we wanted to establish that as a cultural issue. Now that doesn’t mean to say we can’t obviously put them in a prime position. Clearly that’s there. But I think from a mindset point-of-view, they have to recognize that the service levels that they provide to our customers and to the dealerships, i.e., their customers is fundamental.
So whether it’s the response rate, the time of response, whether it’s their book-to-look, whether it’s their flexibility in terms of structuring deals or their contracts in-transit and Jeff holds his team to very, very-high standards, above the standards that are being produced by our other partners in that area. And over-time, that level of service to our CFS directors in-store, the general managers in-store means they are a valuable partner and it takes time to build-up. But I think Jeff is really establishing that with his team, there is — from my point-of-view, obviously, there’s right to business, but the way they behave, there is no right to business, it’s earned and that has already in — it yielded great results and remains the cornerstone of their focus.
Jeff Lick
I appreciate all the color. Thanks very much.
Michael Manley
Thanks, Jeff.
Operator
Our final question today will be from the line of Doug Dutton with Evercore ISI. Please go-ahead, your line is open.
Doug Dutton
Hey, team, apologies for the connection issue earlier. If this doesn’t work, you can feel free to just kick me off. I’m going to ask one quick one here.
Michael Manley
It sounds like you’re running your backing or something.
Doug Dutton
Believe it or not, I wasn’t. I’m locked-in on the model here, but just first question or my only question is just on PPD capex. It looks like it’s come down quarter-over-quarter for the last few quarters with the exception of Q4 last year. Is that by design? Is there some reason that we should expect a lower run-rate going-forward? Can you maybe just talk through that?.
Thomas A. Szlosek
Yes. Great question, Doug. We’ve — I don’t think it’s like a concerted effort to reduce CapEx and it can be in cyclical. Most of it, as I was saying, has to do with our franchise stores. And it depends on where you are in each OEM’s cycle in terms of their — putting out their models of their stores. And sometimes you get-in lulls and sometimes you get in peaks. I will say that we — on-top of that as a variable we have tightened up the overall capex process internally and trying to be as focused on returns as we can and trying to prioritize the cash flows and to sequence the spending in a way that we can absorb. There’s a lot of mouse feed when it comes to capex and I think we’re prioritizing in the best way we know, which is return focus where you can and where it’s compulsory, making sure you’re supporting it in a way that you can be smooth and over-time as-is allowed. That’s kind of the way I would characterized something to it because
Michael Manley
I don’t think it reflected the stuff that you and the team are doing. I mean they — it’s very easy, isn’t it under this banner of maintenance capital for people to put projects through that frankly are not additive to the returns that we deliver, just consume capital. And I think Tom and the team have put in-place progressively that the right level of oversight and the right level of rigor to make sure that even if it is so-called maintenance capex that it comes with the same return that you’d expect from dollars invested in other parts of the business.
It isn’t always easy to identify that with the same fidelity that you would, for example, with a share repurchase or with a net with a M&A, but that is certainly the discipline that’s in-place. And to your point, I don’t know whether we are in a down-cycle at the moment. I know all of the projects that are coming through, but there’s no doubt that rigor means that people are thinking very carefully before they just ask for capital in this company. And congratulations to you and the team for that.
Thomas A. Szlosek
Thanks, Mike.
Doug Dutton
Amazing, Doug. I think that’s helpful color and that’s all I’ve got, guys. Congrats on a great quarter.
Thomas A. Szlosek
Thanks, Doug.
Operator
This concludes the Q&A session. So, Mike, I would like to leave the floor to you for any closing remarks.
Michael Manley
Yeah, thank you. First, I’d like to thank all of you for coming on the call and for your questions. It is definitely appreciated by the team and I. And often we finish this call with as much insight from you as hopefully we give to you. And the idea here is to give you as much insight as we can and is reasonable for the running of the business. I’m just going to-end simply today to say that obviously, as I mentioned at the beginning, the first-half was a good half for us, but it is only half. We obviously have the balance to go.
And as always, it’s as much as Tom and I are the ones sat in the room taking the calls, it is all of the people in the business and I don’t say it with any flip and see at all. I think I think we have some of the most amazing people in this industry, and I’m very pleased to be part of the team with them and I want to thank them for H1 and just remind them, let’s try and do it all again for H2. So thank you, everybody.
Thomas A. Szlosek
Thanks, Mike.
Operator
[Operator Closing Remarks]