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ServiceNow announced acquisitions to expand AI and Security Capabilities. Issued guidance for subscription revenue growth of 21.5% year-over-year for 2026.

ServiceNow (NYSE: NOW) reported fourth-quarter 2025 financial results on January 28, 2026, with subscription revenues of $3.47 billion, representing 21% year-over-year growth. The company also announced a $5 billion addition to its share repurchase program. Market Capitalization ServiceNow had a market capitalization of approximately $134.6 billion as of January 28, 2026. Q4 2025 Results ServiceNow […]

January 28, 2026 3 min read

ServiceNow (NYSE: NOW) reported fourth-quarter 2025 financial results on January 28, 2026, with subscription revenues of $3.47 billion, representing 21% year-over-year growth. The company also announced a $5 billion addition to its share repurchase program.

Market Capitalization

ServiceNow had a market capitalization of approximately $134.6 billion as of January 28, 2026.

Q4 2025 Results

ServiceNow reported consolidated total revenues of $3.57 billion for Q4 2025, representing 20.5% year-over-year growth. Subscription revenues reached $3.47 billion, up 21% year-over-year. Professional services and other revenues totaled $102 million, an increase of 13% year-over-year.

Consolidated net income for Q4 2025 was $401 million, compared to $384 million in Q4 2024. GAAP income from operations was $443 million, representing a 12.5% operating margin. Non-GAAP income from operations was $1.10 billion, with a 31% operating margin.

Current remaining performance obligations (cRPO) reached $12.85 billion as of Q4 2025, representing 25% year-over-year growth. Total remaining performance obligations (RPO) stood at $28.2 billion, up 26.5% year-over-year.

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Full-Year 2025 Results

For full-year 2025, ServiceNow reported consolidated total revenues of $13.28 billion, representing 21% year-over-year growth. Subscription revenues for the full year totaled $12.88 billion, also up 21% year-over-year. Consolidated net income for full-year 2025 was $1.75 billion, compared to $1.43 billion in 2024, representing growth of 22.6%.

Quarterly Subscription Revenue Trend

3-Month Trading Volume Trend

Business and Operations Update

ServiceNow completed the acquisition of Moveworks on December 15, 2025, combining capabilities in agentic AI, intelligent workflows, and enterprise search. A 5-for-1 stock split became effective on December 17, 2025.

The company announced a CA$110 million multi-year commitment to enable AI adoption for Canada’s public sector, including Canadian-hosted AI infrastructure and approximately 100 new Canada-based positions.

M&A and Strategic Developments

ServiceNow announced its intent to acquire Armis, a cybersecurity platform, to create a unified security exposure and operations stack. The transaction is expected to close in the second half of 2026. The company also announced its intent to acquire Veza to enhance identity security capabilities, with the transaction expected to close in the first half of 2026.

Partnership Updates

ServiceNow announced expanded partnerships with Anthropic to integrate Claude models into the ServiceNow AI Platform, and with OpenAI to drive agentic AI experiences across enterprises. Additional integrations were announced with Microsoft Agent 365, Figma, and NTT DATA. Strategic commitments were announced with Fiserv for financial services transformation and Panasonic Avionics for in-flight engagement.

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Guidance and Outlook

For Q1 2026, ServiceNow issued guidance for subscription revenues of $3.65 billion-$3.66 billion, representing 21.5% year-over-year growth. For full-year 2026, the company guided subscription revenues of $15.53 billion-$15.57 billion, representing 20.5%-21% year-over-year growth. Non-GAAP operating margin guidance is 31.5% for Q1 2026 and 32% for full-year 2026.

Performance Summary

ServiceNow reported Q4 2025 subscription revenues of $3.47 billion, up 21% year-over-year. Full-year 2025 total revenues reached $13.28 billion. Consolidated net income was $401 million for the quarter and $1.75 billion for the full year. The board authorized an additional $5 billion share repurchase program. The company announced acquisitions of Moveworks (completed), Armis, and Veza to expand AI and security capabilities.

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