— The number of active customers in Direct Retail business reached 19.1 million as of September 30, 2019, an increase of 37.6% year over year.
— LTM net revenue per active customer rose by 1.4% to $449 as of September 30, 2019.
— Orders per customer, measured as LTM orders divided by active customers, was 1.85, up from 1.84 in the prior-year quarter.
— Repeat customers placed 6.1 million orders, up 33.6% from last year. Orders delivered jumped by 32% to 9.1 million. The average order value rose to $252 from $244 a year ago.
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