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Earnings Transcript

Caesars Entertainment Corp Q1 2026 Earnings Call Transcript

$CZR April 28, 2026

Call Participants

Corporate Participants

Brian AgnewSenior Vice President, Corporate Finance, Treasury, and Investor Relations

Anthony CaranoPresident and Chief Operating Officer

Eric HessionPresident of Caesars Digital

Bret YunkerChief Financial Officer

Thomas ReegChief Executive Officer

Analysts

Daniel PolitzerJP Morgan

Brandt MontourBarclays

Daniel GuglielmoCapital One Securities

Elizabeth DoveAnalyst

Barry JonasTruist

David KatzJefferies

John DeCreeCBRE Capital Advisors

Steven WieczynskiStifel

Stephen GramblingMorgan Stanley

Shaun KelleyBank Of America

Jordan BenderCitizens

Chad BeynonMacquarie

Unidentified Participant

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Note: This is a preliminary transcript and may contain inaccuracies. It will be updated with a final, fully-reviewed version soon.

Caesars Entertainment Corp (NASDAQ: CZR) Q1 2026 Earnings Call dated Apr. 28, 2026

Presentation

Operator

Good day and thank you for standing by. Welcome to the CAESARS Entertainment Inc. 2026 First Quarter Earnings Conference call. At this time, all participants are in a listen only mode. After the speaker’s presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 11 on your telephone. You will then hear an automated message advising. Your hand is raised to withdraw your question. Please press Star one one again. Please be advised that today’s conference is being recorded.

I would now like to hand the conference over to your speaker today, Brian Agnew, Senior Vice President of Corporate Finance, treasury and Investor Relations. Please go ahead.

Brian AgnewSenior Vice President, Corporate Finance, Treasury, and Investor Relations

Well, thank you Daniel and good afternoon to everyone on the call. Welcome to our conference call to discuss our first quarter 2026 earnings. This afternoon we issued a press release announcing our financial results for the period ended March 31, 2026. A copy of the press release and our investor presentation are available in the investor Relations section of our website@investor.caesars.com as usual, joining me on the call today are Tom Reeg, our CEO Anthony Carano, our President and Chief Operating Officer, Brett Yunker, our Chief Financial Officer, Eric Hession, President Caesar Sports and Online and shareease Crumbley Investor Relations.

Before I turn the call over to Anthony, I would like to remind you that during today’s conference call we may make certain forward looking statements under safe harbor federal securities laws and these statements may or may not come true. Also during today’s call, the company may discuss certain non GAAP financial measures as defined by SEC Regulation G. Please visit our press releases located on our investor relations website for a reconciliation of the differences between each non GAAP financial measure and the comparable GAAP financial measure.

And finally, Caesars Entertainment as a matter of policy, does not comment on market rumors or speculation. We will not be answering any questions during Q and A today on this topic. Over to Anthony.

Anthony CaranoPresident and Chief Operating Officer

Thank you Brian and good afternoon to everyone on the call. Caesars delivered solid results for the first quarter of 2026 as Consolidated net revenues of $2.9 billion increased 77 million or 3% year over year. Adjusted EBITDAR of 887 million improved by 3 million over the prior year. Highlights for the quarter include continued sequential improvements in operating trends in Las Vegas revenue and EBITDA growth in the regional segment as after excluding the impact of the super bowl in New Orleans last year, and record Q1 revenues and EBITDA in our digital segment.

Starting in Las Vegas, the company delivered adjusted EBITDA of 426 million versus 433 million last year on flat revenues. We experienced a significant sequential improvement in the hospitality vertical in Q1 with occupancy of 95.3% in the quarter and year over year ADR growth of 1%. This marks a dramatic improvement versus the second half of 2025. Occupancy and rate trends benefited from a strong group and convention lineup with group occupied room mix of 19% during the quarter. While leisure trends were still down on a year over year basis, they improved versus the second half of 2025.

We remain focused on elevating our product offerings in Las Vegas. Our newly renovated Villas at Caesars palace guest room product and casino floor remodels continue to generate excellent feedback from our guests. Looking ahead, we are excited for the opening of the Omnia Day Club at Caesar’s palace on May 15, the full remodel of the Augustus Tower at Caesar’s palace slated for completion by early 2027 and the opening of Category 10 by Luke Combs at Flamingo later this year for the remainder of 2026.

We continue to forecast sequential improvement in Las Vegas operating trends driven by strong group and convention mix and stabilizing leisure trends. Moving to our regional segment, the company reported net revenues of 1.4 billion, a 3% increase year over year and adjusted EBITDAR of 435 million, down 5 million from the prior year. The regional segment delivered improved EBITDA results versus last year after excluding the benefits of the super bowl in New Orleans last year. Our targeted marketing reinvestment strategy within our regional segment continues to deliver positive results, driving increases in rate of play in Q1.

On March 3, we closed on the acquisition of Caesars Windsor. Results of Caesars Windsor are now included in our regional segment. Additionally, on April 9th we opened our newest managed property, Harrah’s Oklahoma, which expands Caesar’s Rewards to a new market. As we look ahead to 2026 in our regional segment, we expect to benefit from a strong group mix in Reno, the inclusion of Caesars Windsor, the completion of our $200 million Tahoe Master Plan renovation this summer, hosting of select property events around the World cup and continued return on investment on recent strategic marketing reinvestment.

With the completion of our Tahoe Master plan scheduled in June 2026, we will have successfully completed all major large planned regional CAPEX projects since the completion of the merger back in 2020. In total, we have invested over 3 billion in CapEx into our regional portfolio over the last 5 years. Our regional portfolio is positioned to benefit from these investments. Moving forward. I want to thank all of our team members for their hard work this quarter. Their dedication to exceptional guest service continues to be the driving force behind our company’s achievements.

With that, I will now turn the call over to Eric for some insights into the first quarter performance of our digital segment.

Eric HessionPresident of Caesars Digital

Thanks Anthony Caesars Digital delivered record first quarter net revenue and adjusted EBITDA of 374 million and 69 million respectively. Flow through during the quarter was strong at just over 66% and EBITDA margins expanded 566 basis points to 18.4%. Our results were driven by the following underlying KPIs during the quarter. On the sports side, net revenue was up 9%, total volume declined 3% with mobile sports volume declining 1% with the declines more than offset by hold which increased 100 basis points to 8.3%.

In addition, parlay mix, average legs per parlay and cash out mix all increased versus the prior year period. In iCasino we delivered 18% net revenue growth driven by strength in volume and average monthly active users. We continued to elevate our product offering during the quarter to include new in house games, improved bonus and capability, and incentive cross play with brick and mortar through our remote reels, exclusive product launches and customer events. Overall in Q1 our total monthly unique players increased approximately 2% to 512,000 and average revenue per monthly player was up 15% to $219.

From a tech perspective, we continue to convert new jurisdictions to our universal wallet and proprietary player account management system which is now live in 27 jurisdictions and should be live in all jurisdictions by the end of April this year. As we look ahead, I’m pleased with the significant progress on the technology side of the business that’s driving net revenue growth in both sports and iCasino. The continuous progress we’re making is showing up in our consolidated digital top line results.

The revenue growth combined with our efficient customer acquisition spend and our focus on operational excellence drive solid flow through to EBITDA. We continue to see a business capable of achieving 20% top line revenue growth with 50% flow through to EBITDA which keeps us on track to achieve our long term financial goals. I’ll now pass the call over to Brett for some comments on the balance sheet.

Bret YunkerChief Financial Officer

Thanks Eric. As Anthony mentioned, on March 3rd we acquired the operations of Caesars Windsor for 54 million USD and entered into a 20 year operating agreement with the Ontario Lottery and Gaming Corporation. We are excited to add Caesars Windsor to our regional portfolio. Our first quarter consolidated results demonstrated the stability of our Las Vegas and regional segments and the continued growth in Caesars Digital. We expect to deliver strong free cash flow in 2026 during the balance of the year as a result of continued operating momentum and lower cash interest expense and lower capex.

Over to Tom.

Thomas ReegChief Executive Officer

Thanks Brett and thanks everybody for joining. Happy with the start to the year. Strong quarter for us. Vegas is obviously in a much healthier spot than it was kind of middle of last year starting in the summer. Still a tale of a very, very strong market when big events and groups are in town and softness when that isn’t the case. I tell you the Con Ag week here was spectacular across the market. Have talked to our peers that saw the same. That’s really a spectacular event and those types of groups, the entire city gets to participate.

So we love those weeks and we want to find more of them. We’re working with the LVCVA to find more prospects that look like that as we look into second quarter. When I told when we met on our last earnings call, I told you I’d expect second quarter to be up slightly year over year. I tell you April was a little softer than we anticipated, largely because we didn’t hold like we did last year. So I’d say we’ll still likely be just short of last year, but again much healthier than it’s been. And then we cycle into comps versus last summer.

As everybody remembers, that was a tough summer in Vegas. Vegas is the fit. Business continues to improve. You know our bookings feel good. It just feels like a healthier market than it did say 10 months ago for us. So we feel good there. Regionals. If you recall last year we had the super bowl in New Orleans. That was a little over $10 million of incremental EBITDA. That obviously didn’t repeat with super bowl. Not in one of our regional markets. But absent that regionals had a growing quarter are off to a very strong start in April.

So we feel good about regionals the rest of the year. As Anthony said, our Tahoe redevelopment will be complete by the beginning of the third quarter. It’s less disruptive than it was last year. Right now we have the largest group of bowlers. Recall that’s a three year cycle with this year being the largest. So group business sets up well in regional. We feel very good about regional. Eric talked about digital highlights. Pleased with that quarter. I know others have pointed to prediction markets as an impact on customer acquisition costs.

Recall that the bulk of our customer acquisition comes from our Caesars rewards database. That’s a particular advantage. Now we’re not swimming in those same pools that where prediction markets are making acquisition costs higher. So you can see in our numbers, we had a very strong quarter and we’re off to a good start in second quarter as well. Also remember that we have some significant partnership expenses that roll off in 26. The bulk of those benefits will flow to us in the third and fourth quarter of this year and then into 1Q27.

So digital looks very strong. We’re still on the path that we laid out a long time ago toward 500 million or more of EBITDA. With the completion of our capital cycle, we’re in a free cash flow harvesting stage. Now, you’ve seen our capital expenditures come down. We have been balanced between buying back stock and paying down debt. You’ll see in the first quarter we didn’t buy back stock. First quarter for us is a heavy cash outflow quarter with our bonus payments, interest payments, and then this.

In this year’s quarter, we spent the 50 million plus to buy out the Windsor contract. So you should expect as we move forward through the year through our heavy free cash flow quarters second through fourth, that we’d be back to a balance between debt pay down and stock repurchase. And with that, I’ll open up the floor to questions.

Question & Answers

Operator

As a reminder to ask a question, please press star 11 on your telephone and wait for your name to be announced. To withdraw your question, please press star 11 again. Please stand by while we compile the Q and A roster. Our first question comes from Dan Pulitzer with JP Morgan. Your line is open.

Daniel Politzer — Analyst, JP Morgan

Hey, good afternoon, everyone. Thanks for the questions. First, I wanted to talk about Las Vegas a bit. Tom, you said the market feels a bit healthier than maybe 10 months ago. Can you maybe talk about what specifically you’re seeing if there’s signs of stabilization in that leisure category. Mid week, weekend, high and low end. Just kind of parse out the market a bit in more detail.

Thomas Reeg — Chief Executive Officer

Yeah, I’d say leisure market has continued to get healthier from the kind of the lows of last summer. We’d expect to see typical back to typical Vegas seasonality as we get into the hot months. But that leisure customer does feel a little bit firmer than it did kind of each quarter since third quarter of last year. As I said, it’s a tale of weekends, weeks when the market has significant group events, significant sporting events, significant attractions. Those are exceedingly strong. And we still do have weeks that are soft.

We had Weeks in April that were soft where we just didn’t have a great calendar in the market. But group business this year should be another record for us on top of last year’s record. We’re excited. In May, the State Farm Conference comes back for us. That’ll be a nice lift for us. And we feel better each quarter about how Vegas is performing. And I think the, you know, the quarters of there’s a downdraft that, you know, we’re trying to catch up to are in the rearview mirror. I think it should be pretty stable going forward.

And in terms of, you know, high end versus low end, I think it’s, as I’ve said before, I think center strip in general has held up the best. You know, either end of the strip has held up less. Well, high end has held up better than low end, but center strip has kind of trumped high end versus low. And we don’t have a big bifurcation between, say, Caesar’s palace and Hera’s in terms of performance. It’s all fairly uniform for us.

Daniel Politzer — Analyst, JP Morgan

Got it. Thanks for the detail. And then more of a kind of high level one certainly said you’re going to be back in the market on share repurchases in the coming quarters. As you guys think high level philosophically about the value of the equity, can you just remind me or remind us of how you think about the proposition there, what you think public equity investors are missing or overlooking as it comes to the stock’s valuation? As you think about going back into the open market,

Thomas Reeg — Chief Executive Officer

I mean, we’re looking at the returns we can get through buying our stock. There’s obviously a free cash flow yield associated with that paying down debt. We are still more levered than we would. That would then would be our preference. So there’s, you know, a continuing and active desire to delever. And then we have returns on growth capital projects. And as free cash flow comes in, we decide which is the most attractive use of that cash flow. And as has been the case in the last year or so, the answer has typically been some mix of share repurchase and debt repayment.

And that’s what we’d expect going forward.

Daniel Politzer — Analyst, JP Morgan

Got it. Thanks so much.

Operator

Thank you. Our next question comes from Brandt Montour with Barclays. Your line is open.

Brandt Montour — Analyst, Barclays

Hello, everybody. Good afternoon and thanks for taking the question. Maybe starting with regionals, Tom, I was wondering if you could give us some comments on that customer and how they’re sort of faring in this environment with slightly higher gas prices, obviously we have stimulus that started coming in better. But the March data industry wide did seem to slow. I know there was some calendar issues, but just sort of how do those sort of puts and takes sort of net out for you guys and what you’re seeing on the ground?

Thomas Reeg — Chief Executive Officer

I would say the consumer in general, but particularly the regional consumer has been remarkably resilient through the noise that we’ve seen in the last couple of months. Regional business in general feels firm. We feel very good about what we’re seeing there and what we see going forward. We do have some idiosyncratic stuff in Northern Nevada in particular. That’s a tailwind for us. But across the board, regionals feel pretty good for us.

Brandt Montour — Analyst, Barclays

Okay, great. Thanks for that. And then maybe for Eric. You said, Eric, that the digital business is still capable of doing 20% top line. You guys reported top line in the low teens in the first quarter, but you gained share and sort of beat the industry on the igaming side. So how do you get back to that 20% overall net revenue in the current environment?

Eric Hession — President of Caesars Digital

Yeah, I think the first quarter our sports volumes being down 1% lower than we would expect for the long term. I think, you know, just annualizing some of the effects from last year with the super bowl being in New Orleans and the teams maybe being not as exciting for people for the super bowl caused some of that. And then in addition to high hold increases offset some of the handle growth. But I think if you have mid single digits handle growth and then the I casino side continuing to grow like it is, that’s how we can get to that 20% range.

You know, as you saw, we grew, you know, much faster than the 50% from a flow through perspective. So some months and quarters we’ll have flow through that’s going to be higher like we did this quarter and we don’t need to get that 20% revenue growth to get the bottom line growth that we’re targeting.

Daniel Guglielmo — Analyst, Capital One Securities

Great. Thanks everyone.

Operator

Thank you. Our next question comes from Lizzie Dove with Goldman Sachs. Your line is open.

Elizabeth Dove

Hi. Thanks for taking the question. Just going back to Vegas for a second. There was a lot of talk last year about bringing value back to Vegas and we’ve seen one of your peers bring out these all inclusive packages and whatnot to kind of stimulate that leisure consumer. I’m curious where you are in that kind of process of any kind of pricing changes or how you think about that in terms of bringing back the leisure consumer more in the remainder of the year.

Anthony Carano — President and Chief Operating Officer

Yeah, the team’s doing a great job here in Vegas looking at all of our properties and welcoming guests at every price point. We’ve got the all you can eat and drink at a number of our properties on the east side. We’ve taken a look at price up and down all of our properties and I think we’re in a pretty good spot to attract every guest to Las Vegas.

Thomas Reeg — Chief Executive Officer

And Lizzie, keep in mind, I know that narrative has been out there quite a while. We were over 95% occupancy this quarter, so we feel very good about where we are in terms of price value.

Elizabeth Dove

Got it, got it. And then just on the regional side, you know, you’re kind of lapping some one timers in 2Q and you know you’ve got some of these renovations you mentioned with Tahoe and whatnot kind of coming online. Any way to think about that at least sizing some of these impacts from these renovations that you’ve been doing and how much that can benefit the remainder of the year?

Thomas Reeg — Chief Executive Officer

Yeah, I’d rather not get that granular on a per property basis, but I would say I’d expect regional to be a healthy grower the rest of the year and second quarter is off to a good start.

Elizabeth Dove

Thank you.

Operator

Thank you. Our next question comes from Barry Jonas with Truist. Your line is open.

Barry Jonas — Analyst, Truist

Hey, I just wanted to dig into that all inclusive package a little bit more. You recently started out at some of your lower end properties, I guess. What are your expectations there? Should we think of it as sort of a break even proposition but hopefully you’ll get upside from gaming. Just curious to dig in on that a little more.

Thomas Reeg — Chief Executive Officer

Yeah, we’re not pricing anything to break even, Barry. We’re looking to be profitable in everything that we do. You know, we, we know what each room in the portfolio, all 20,000 of them, we would expect, you know, when you’re filled, how much that generates in revenue regardless of what they paid to get in the door. So you should think of this as, you know, when you’re in your softer, you know, your softer periods where there’s not significant group lift, that this is a way to bring in people profitably.

There is that you shouldn’t view them as, you know, a loss leader or even a break even proposition for us.

Barry Jonas — Analyst, Truist

Great, that’s helpful. And then just for a follow up, you know, curious if there’s been any progress made in looking for some sort of solution to the vici lease coverage issues you’ve talked about in the past. Thank you.

Thomas Reeg — Chief Executive Officer

Yeah, I appreciate the question. As I said last quarter, I don’t Want to be providing a blow by blow every 90 days about talks that may or may not be happening between us and vici. That’s. Everybody’s well aware of where that lease sits. And when the two of us have something to report, I’ll come back to you. I’m not going to just, I’m not going to keep updating every quarter, but I understand and appreciate the question, Barry.

Barry Jonas — Analyst, Truist

Fair enough. Thank you, Tom.

Operator

Thank you. Our next question comes from David Katz with Jefferies. Your line is open.

Anthony Carano — President and Chief Operating Officer

Sorry, just

David Katz — Analyst, Jefferies

Get myself unmuted. Thanks for taking my question. You’ve talked about this a little bit, but I wanted to just go at it in a slightly different angle. Within the regional gaming, it’s obvious the opportunities you have where you deployed some capital, there have been a handful of properties that have seen some competition. How have you evolved and deployed your strategies to compete specifically in those markets where there’s been some head on competition?

Anthony Carano — President and Chief Operating Officer

Yeah, we start with service, David, providing the best service in the industry. We’ve got Caesar’s Rewards, which we think is our largest acquisition and retention tool. And then as we’ve spoken to over the past few quarters, we’ve tweaked our marketing reinvestment, especially at competitive properties, to become more competitive. We’ve ramped that down quarter by quarter over the past four quarters and to get more efficient. But the teams have done a fantastic job in our competitive markets, retaining our customers, delivering excellent service and giving them reasons to come visit.

A Caesars property versus one of the new competitors.

David Katz — Analyst, Jefferies

Understood. And I know the mantra is sort of ramping down capital, but are there any singles and doubles type projects that may be out there in the regions to think about in the future and how might we reflect those?

Thomas Reeg — Chief Executive Officer

Yeah, David, we’re over 3 billion of capital in the last five years into the regional markets. The bulk of that into the properties that generate 80% plus of our regional EBITDA. So if there’s a thought that there’s deferred capital out there in our portfolio that doesn’t reflect what you see on the ground and what you see in the investments that we’ve made in the last five years, there is no big group of projects around the corner. This is normal capital cycle stuff. As you come off a large capital expenditure program that’s as broad based as ours was, it’s natural that you then spend some time harvesting that cash flow and then deciding what your next wave would be.

But that’s, you know, a couple of years away at a minimum at this point.

David Katz — Analyst, Jefferies

Fair enough. Thank you. Appreciate it.

Operator

Thank you. Our next question comes from John Decree with CBRE Capital Advisors. Your line is open.

John DeCree — Analyst, CBRE Capital Advisors

Hi, guys. I wanted to ask a question about Caesar’s Rewards. I think earlier in the call you mentioned it’s one of your primary customer acquisition channels for your online business. I think it was relative to sports, but I assume the same for icasino. Tom or Eric, can you tell us kind of where you are in terms of the penetration of that database? As we think about kind of the growth targets going forward, is there a lot more customer activation ahead? Is it more about just getting greater monetization from customers in the database?

If you could elaborate, that’d be helpful.

Thomas Reeg — Chief Executive Officer

Yeah, I would say that we continue to get better, but there’s still a gigantic opportunity in converting customers in our database that are primarily brick and mortar with us and play digitally elsewhere and bringing them into the fold. When we first launched our app on the sports side, and frankly on the icasino side, before Caesar’s palace online, the experience lagged our peers. That’s no longer the case. So it’s going to those customers to get another look. And what we find is brick and mortar customer that shows up in digital for us, increases their brick and mortar spend with us.

I don’t think that’s because they gamble more. I think it’s because we’re consolidating wallet share and that’s true of across the CSIRS rewards database. The more places we touch you, whether that’s physical and digital, whether that’s multiple properties within a market or that’s multiple properties across market, the more times we touch you, the more valuable you become as a customer for us. So that’s a system wide focus and effort. You’ll see us in Vegas talking, starting to talk to customers about the Caesars campus and all the things that you can do.

You’ll check into our property and we’ll be giving you information that shows all the places you can use your Caesars Rewards outside of the building that you’re staying in. So we’re leaning into that. We’re doing more in digital and it continues to get better. But that’s a enormous opportunity for our digital business as we move forward and certainly as new states come online.

John DeCree — Analyst, CBRE Capital Advisors

Thanks, Tom. That’s helpful. My follow up will be right down the same path. You’ve talked about paying down debt, buying back stock, but you know, at least once a year I ask you about M and A. You obviously, I think Windsor was a unique situation, but are there markets where you would expand Your Reach, Canada, U.S. Regionals, where it would make sense to grow your rewards database. Is there still enough synergy? Have you contemplated or think about MA at this point at all in terms of expanding the network?

Thomas Reeg — Chief Executive Officer

Yeah. And John, as you know, we’re always willing to look, I would say that purchasing an asset or portfolio of assets in the near term for us is unlikely given, you know, the yield that we can find in our own stock, which, you know, there’s far more certainty in that number than what you’d model in an acquisition. So unlikely we’d be a significant buyer going forward. But as you know, that can change depending on the opportunity that’s in front of you.

John DeCree — Analyst, CBRE Capital Advisors

Fair enough. Appreciate the comments, Tom. Thank you.

Operator

Thank you. Our next question comes from Steve Wyczynski with Stifel. Your line is open.

Steven Wieczynski — Analyst, Stifel

Hey guys. Good afternoon. Tom, as you think about the rest of the year in Vegas, obviously comps are going to get easier in the back half. And your comments that the fit bookings look solid obviously are pretty encouraging at this point. But I guess the question is around with the fit business still probably booking more close in at this point. How do you weigh those solid bookings now versus, let’s say gas fuel prices stay relatively elevated for an extended period of time and what that can mean in terms of drive in, traffic or even wallet spend as folks enter Vegas?

I guess maybe help us think about the sensitivity that you’ve seen there in the past.

Thomas Reeg — Chief Executive Officer

I would say correlation between gas prices and spend in our portfolio is not particularly high. You know, we’re our average customer typically is a level of income and worth that that doesn’t become a significant factor in their decision obviously as you can certainly get to a level or extended a period of time where that may change. But really, you know, as long as real estate values in the employment picture are solid, our business has typically performed pretty well and I’d expect that to continue to be the case.

Steven Wieczynski — Analyst, Stifel

Okay, gotcha. And then sticking with Vegas, Tom, you know, you Talked about the 95% occupancy rate in Vegas this past quarter. Is there any way to help us think about how much of that 95% was incentivized? Meaning did you guys have to promote more or do any more discounting in order to get that level of occupancy?

Thomas Reeg — Chief Executive Officer

No, there was no meaningful shift in casino rooms. The shift you would have seen was more group business first quarter this year than last year, which crowded out some OTA business.

Steven Wieczynski — Analyst, Stifel

Okay, gotcha. Thanks guys. Appreciate it.

Operator

Thank you. Our next question comes From Stephen Grambling with Morgan Stanley. Your line is open.

Stephen Grambling — Analyst, Morgan Stanley

Hey, thank you. One more on Vegas. Just given all the talk about attracting more big conventions like ConAg seemed like there was a window coming out of the pandemic where it seemed like Vegas was taking share from other markets given the sphere allegiant expanded convention center. So what are you hearing from meeting planners or the convention community on what the competitive environment for that business looks like and what really moves the needle to get some of these to come to Vegas?

Thomas Reeg — Chief Executive Officer

Yeah, there’s a lot that goes into that. You know, I tell you for the types of conferences that we’re talking about, it’s super, super competitive. And that’s been the case for, you know, regardless of the pandemic, you know, before or after, we’re talking about very lucrative conferences. There’s no more. Everybody’s kind of on the same footing as they were prior. There’s really no jurisdiction anymore that’s not recovered and competitive the way they were in the past. So we as a market provide a very compelling, particularly in the group side, this is what gets lost in that value discussion.

On the group side, we provide a very compelling value trade. This is a very easy city to get around for your group. There’s an unusually broad spectrum of attractions in the market. Entertainment, restaurants, shopping, golf that all feed into that. And then there’s, there’s political elements that come in. In some of these things there’s just a lot of different levers and it’s unique for each group. But for us, what we want and what we want the market to focus on is those events like Tonag that lift all boats and are not necessarily the highest profile.

You’re not going to be in a magazine because you got a great trade show or a conference versus some of the more high profile stuff we’ve done. But the meat and potatoes of that group business is really what drives the whole city. And I’m sure I know you talk to everyone in town. Con Ag week, there was not an unhappy operator in this town. And the more weeks we can fill like that during the year, you know, these are, this is elephant hunting as a market that you’re going after. But if you can find even another one or two or three, it moves the needle for everybody.

And so that’s what we’re hoping we can deliver as time goes by.

Stephen Grambling — Analyst, Morgan Stanley

Got it. So just to clarify, it sounds, it’s less about really changing anything Capex or pricing, something like that. It’s about telling the story.

Thomas Reeg — Chief Executive Officer

That’s right.

Stephen Grambling — Analyst, Morgan Stanley

And then Maybe one unrelated follow up on digital. Regarding the higher customer acquisition costs, it seems like we entered a window where there’s not as many new states and handle and mupps have been slower in osb. So with that in mind, should we be thinking about the higher customer acquisition cost impact as really more about replacing churn and the existing base or are you still finding opportunities to acquire customers?

Thomas Reeg — Chief Executive Officer

We find opportunities to acquire customers. The chief opportunity for us as we talked about is our database. But as you know, we’ve been, you know, what a third to a half of the promo intensity of our peers and you know, our share has been fairly sticky. It’s been growing in icasino. You know what that tells me is we have lower acquisition cost and lower CHURN than our peers and that’s been a significant benefit to us. Particularly recently. As you’ve seen others start to talk about customer acquisition costs, ours have been pretty steady.

Barry Jonas — Analyst, Truist

Got it. Thank you. That’s helpful.

Operator

Thank you. Our next question comes from Sean Kelly with Bank of America. Your line is open.

Shaun Kelley — Analyst, Bank Of America

Hi, good afternoon everybody. Thanks for taking my question. Maybe to start while we were talking digital for a minute. Going back to Eric, just curious on a little bit more color around the igaming trends you’re seeing. Obviously it’s an important growth driver for you. The NGR side sounds super encouraging. Just digging in a little bit more. When we looked at some of the market wide handle growth and then even kind of net of hold a little bit on the GGR side, it did feel like we saw that slow a bit in Q1.

I think a lot of it might have had to do with just slower OSB trends in cross sell. But just wondering if you could unpack a little bit about what you saw in the market and specifically are you seeing some competition tick up in states like Michigan as well?

Eric Hession — President of Caesars Digital

Yes, I would say there hasn’t been a huge change Sean, in any direction either way. Our handle was up 20% year over year. It might be down a little bit from the prior years, but also we’re talking about a much larger scale. So as that happens, you’re going to see the percentages decline to some degree, particularly because we haven’t had any new states open in any, you know, in recent times here. But in terms of additional competition, there have been a few new entrants just as companies have exited the market and others have taken their place.

But I again would say that everything’s generally been pretty consistent. We’ve been keeping our reinvestment levels relatively constant. And to Tom’s point, our acquisition costs for the casino side have been kind of flat to down a little bit, and so we’re kind of happy with how things are going.

Shaun Kelley — Analyst, Bank Of America

Super, thanks for that. And then high level Tom, earlier on you made an interesting comment about you’re not seeing as much. If I caught it right, you’re not seeing as much bifurcation between maybe high and low properties in the portfolio as maybe sort of location on the Strip. And just sort of wondering if you could kind of expand on that as it relates to. As we start to see some changes out there, maybe the opening of Hard Rock towards the latter end of next year. How do you expect that to play?

Will that shift any of the center of gravity one way or the other? Just how do you expect it to impact the Caesars portfolio? Thanks.

Thomas Reeg — Chief Executive Officer

Yeah, so, Sean, I expect that to be a mixed bag for us. Given what they’re building and the level of investment that’s going in there. I think it’s pretty clear that they’re going to target the highest end of the market. And so while you’ve seen our regional capex cycle kind of move into a harvest phase, we’ve shifted capital toward Vegas and we shift our Vegas capital towards Caesar’s palace and Paris, which are two that get high end business. Mirage coming offline for us was, you know, we can see things like the High Roller, the Zip line, the shows on the east side of the Strip that struggled a bit without those 3,000 rooms online.

So that’ll be a benefit to us when you have almost 4,000 rooms with the guitar tower feeding. Obviously we’re the closest neighbor on most sides of what Hardrock’s doing. So I think we’ll have a benefit there. But we’re anticipating that the high end will get even more competitive, the entertainment space will get more competitive. I’d expect the cost of the biggest acts will go up. So we’d expect them to be impactful. But I’d also say given the location and what they’re building, we’re a little more optimistic that you’ll get some of the what you and I saw back in the day where a new property opens and expands the market, visitation goes up, it’s not just cutting up the pie a little smaller.

I think they can grow the pie a bit. So we’re excited about what they’re building and the fact that we’re, you know, immediately adjacent to it, both on the east side and at Caesar’s Palace.

Operator

Great. Thank you. Thank you. Our next question comes from Jordan Bender with Citizens Your line is open

Jordan Bender — Analyst, Citizens

Everyone. Good afternoon. Thanks for the question. Maybe to follow up on the last question, Tom, you kind of just talked about maybe how Hard Rock is going to impact you in the market, but specifically like around kind of the playbook into next year. Like should we, should we anticipate that you guys look to adjust pricing or change kind of the promotional strategy in the months kind of leading into that opening?

Thomas Reeg — Chief Executive Officer

Yeah, we’ll have a full strategy to combat their opening. But you know, Vegas is a totally different animal than regional. Vegas is a 95% cash business versus and you’re generating profit from every vertical. Whereas regionals are gaming centric and a lot of your non gaming is comp based business. So keeping your properties full is paramount. So we’ll have a strategy to combat that opening. But realize this is a 2% lift in capacity in terms of rooms. So this is not a huge, it’s not a seismic event from an occupancy perspective.

So it’s really just keeping your best customers in your, you know, in your system and minimizing the loss of your most profitable customers

Brian Agnew — Senior Vice President, Corporate Finance, Treasury, and Investor Relations

And continuing to elevate the product. As Anthony talked about full remodel of the Augustus Tower and all the new capital investments that are going into Caesars and Palace ahead of the Hard Rock opening. That’s really the key strategy going forward as we prepare for their opening.

Jordan Bender — Analyst, Citizens

Great, thank you. And then switching to more broadly, I think you have two union contracts coming up in the next several months. Anything to call out there in terms of either getting those done or extended and any impact maybe we should be expecting on the cost side from that?

Thomas Reeg — Chief Executive Officer

Nothing to talk about at this point. New Jersey comes up this summer. Vegas is not till 28.

Jordan Bender — Analyst, Citizens

Understood, thank you.

Operator

Thank you. Our next question comes from Chad Banon with Macquarie. Your line is open

Chad Beynon — Analyst, Macquarie

Afternoon. Thanks for taking my question. Eric wanted to ask about the Alberta launch. Anything that you can share around that. I know it’s a smaller population but some good cities in there with big hockey fans that have probably been coming to the market. How heavy are you guys thinking about leaning in there? And anything around a database that you already have ahead of the iGaming launch in July. Thanks.

Eric Hession — President of Caesars Digital

Yeah, I would agree with kind of everything you said. It’s a good opportunity. They actually have a fairly high average wealth per person, but it is on the smaller side in terms of the size of the province. But you know, that said it’s both sports and iCasino. So we’re very optimistic that it’ll be a great market. You know, we’re, I would say, you know, in terms of our performance in Ontario, it’s kind of been kind of middle down the road. And so here when we launch, our app is significantly improved from when it was when we launched Ontario.

And so we’ll be putting a much more comprehensive launch plan together that will really go after the sports as well as the casino market. And we’ll launch with the Horseshoe and Caesar’s palace brand. So it’ll be a much more significant plan. You know, in terms of having a database already seeded in the market, it’s not all that significant. There’s just not a huge amount of travel between the different the United States and Canada from that province. And then in addition, there are some restrictions in terms of how the data can be transferred because it is out of the country or in the country, depending on which way you’re looking.

Chad Beynon — Analyst, Macquarie

Gotcha. Thank you. And then Tom or Anthony, going back to the regional markets, revenues have been stable for several quarters, but margins have declined in the first quarter year over year. Obviously the super bowl was a major headwind, so maybe you would have been closer to growing margins. But are we at the point where, all things considered that we know right now that margins could start to improve if revenues are growing in this low single digit range that we saw in the first quarter?

Thomas Reeg — Chief Executive Officer

Yes.

Chad Beynon — Analyst, Macquarie

Thank you. Appreciate it.

Operator

Thank you. Our next question comes from Trey Bowers with Wells Fargo. Your line is open.

Unidentified Participant

Hey guys, thanks for the question. Just getting back to the kind of use of cash. Is there a leverage ratio that you guys target that once you achieve that kind of all the cash flows will be used towards buyback or not all, but the significant portion of it.

Thomas Reeg — Chief Executive Officer

I would say it’s always going to be a decision as the cash flow comes in. There’s not a magic number where all of a sudden it’s going to be all share buyback, but we want our leverage to be sub five times on a lease, adjusted basis.

Unidentified Participant

Okay, thanks. And then just on the igaming side of things, it looked like we were pretty close in Virginia. Any thoughts around just which states out there you guys feel pretty good about that might be coming into the system in the next couple years.

Thomas Reeg — Chief Executive Officer

Very hard to handicap, Trey. I wish it were the case that it were kind of incremental, like a football drive where you get to midfield one year and then field go range the next year and then it’s done the year after that. It’s more like a car accident that happens in your vicinity. This stuff comes together very quickly as States get under stress budget wise and are looking for revenue. The Virginia situation went from wasn’t really on our radar as a possibility to a week later seemed high probability and then ended up not happening.

You know, Illinois, prior to their per wager tax a couple days earlier, we were told they’re going to legalize igaming on Saturday night. And it was not even on the radar at the time as a real possibility. So it’s very difficult to predict. What’s easy to predict is state budgets are tight and getting tighter and states are going to be looking for avenues to raise revenue. And historically gaming has been a place to do that. And if you look over the last couple of years, that’s really only catalyzed in a way that was a headwind for us.

It was tax increases or per bat taxes. And the reality is those don’t raise enough versus what they’re trying the holes they’re trying to plug. What really moves the needle is legalizing OSB or iGaming. So I think if you’re looking over kind of an intermediate time frame, I’m highly confident there’ll be more jurisdictions available to us. I just hesitate to predict which ones those would be.

Jordan Bender — Analyst, Citizens

Great, thank you.

Operator

Thank you. And our final question comes from Daniel Guglielma with Capital One Securities. Your line is open.

Daniel Guglielmo — Analyst, Capital One Securities

Hello everyone. Thank you for taking my question. I know it’s a smaller piece of the business, but the other line. So entertainment, was there anything to call out there this quarter throughout the year?

Thomas Reeg — Chief Executive Officer

Sorry, Dan, it sounds like someone’s hitting you with a fire hose in the middle of the question. We missed most of it.

Daniel Guglielmo — Analyst, Capital One Securities

Sorry about that. I took my headphones out, so I know it, I know it’s a smaller piece of the business, but the other line. So entertainment and retail performed well versus last year. Was there anything to call out there this quarter or is that an area where you can continue to improve on throughout the year?

Thomas Reeg — Chief Executive Officer

The only thing I could think of is our show. Our entertainment calendar in Vegas is more robust than it was last year and that will continue throughout 26. We’ve got more shows both in the Coliseum and in Planet Hollywood.

Daniel Guglielmo — Analyst, Capital One Securities

Okay, great. And then just as a follow up table game drop was down in both segments. Is that just a different mix of customers coming to the casinos or is it more tactical on your part with maybe less offerings, higher minimums, Any color there will be helpful.

Thomas Reeg — Chief Executive Officer

It’s typically timing based in Vegas. In regionals it’s going to be heavily skewed by super bowl. There was a ton of high end business in New Orleans last year’s first quarter, which didn’t repeat since the game wasn’t there. There’s nothing particularly. There’s nothing in our strategy or in consumer behavior other than timing of trips that would explain that.

Daniel Guglielmo — Analyst, Capital One Securities

Great. Thank you.

Operator

Thank you. This concludes the question and answer session. I would now like to turn it back to Tom Reed, CEO for closing remarks.

Thomas Reeg — Chief Executive Officer

All right, thanks everybody. We’ll talk to you after next quarter.

Operator

This concludes today’s conference call. Thank you for participating. You may now disconnect.

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