Popular dating app Tinder went down on Tuesday in its first major outage. According to data from Down Detector, users started reporting the issue around 8 AM ET, with many receiving an ‘Error 5000’ message.
Of all the reported problems, 44% of the users were having trouble logging into the app, while about 36% were facing server connectivity issues. About 20% of the users said they were unable to send or receive messages.
A few users also reported losing all matches during the outage. It is still unclear what has caused the outage and the company is yet to give out an official response.
All matches are gone. If we thought using Tinder was a low point, this confirms we're destined to be single af for life. #tinder
— Tinder in LA (@TinderinLA) January 8, 2019
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Though the company suggests users to force quit the app and try once again in case of a crash, users have reported that it wasn’t working either.
Many users took to social media to vent their frustration.
In a similar fashion, Instagram and Netflix had witnessed massive outages in June last year. Both the technical glitches were sorted out by the respective companies in a couple of hours.