Categories Earnings Call Transcripts, Technology

Datadog, Inc. (DDOG) Q2 2020 Earnings Call Transcript

DDOG Earnings Call - Final Transcript

Datadog, Inc. (NASDAQ: DDOG) Q2 2020 earnings call dated Aug. 06, 2020

Corporate Participants:

AJ Ljubich — Director of Investor Relations

Olivier Pomel — Chief Executive Officer and Co-Founder

David Obstler — Chief Financial Officer

Analysts:

Sanjit Singh — Morgan Stanley — Analyst

Chris Merwin — Goldman Sachs — Analyst

Sterling Auty — JPMorgan — Analyst

Ray McDonoug — Credit Suisse — Analyst

Raimo Lenschow — Barclays — Analyst

Dan Bergstrom — RBC Capital Markets — Analyst

Brad Rebeck — Stifel — Analyst

Jack Andrews — Needham & Company — Analyst

Parthiv Varadarajan — Jefferies — Analyst

Pat Walravens — JMP Securities — Analyst

Gregg Moskowitz — Mizuho Securities — Analyst

Presentation:

Operator

Thank you for standing by and welcome to the Quarter Two, 2020 Datadog Earnings Conference Call. [Operator Instructions] After the speakers’ presentation, there will be a question-and-answer session. [Operator Instructions]

I would now like to hand the conference over to your speaker today, Mr. AJ Ljubich, the Director of Investor Relation. Please go ahead, sir.

AJ Ljubich — Director of Investor Relations

Thank you, Frendi. Good afternoon and thank you for joining us today to review Datadog’s second quarter 2020 financial results, which we announced in our press release issued after the close of market today.

Joining me on the call today are Olivier Pomel, Datadog’s Co-Founder and CEO, and David Obstler, Datadog’s CFO.

During this call, we will make statements related to our business that are forward-looking under federal securities laws and are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995, including statements related to our future financial performance, including our outlook for the third quarter and for the full-year of 2020, our strategy, the central benefits for products, R&D and go-to-market investments, expected capital expenditures, anticipated hiring, the size of and our ability to capitalize on our market opportunity, as well as the impact of the COVID-19 pandemic on our customers, their usage of our products, our market, industry trends and our business and operating results.

The words anticipate, believe, continue, estimate, expect, intend, will and other similar expressions are intended to identify forward-looking statements or similar indications of future expectations. These statements reflect our views only as of today and not as of any subsequent date. These statements are subject to a variety of risks and uncertainties that could cause actual results to differ materially from expectations. For a discussion of the material risks and other important factors that could affect our actual results, please refer to our quarterly report on Form 10-Q for the quarterly period ended March 31, 2020 filed with the SEC on May 12, 2020. Additional information will be made available in our quarterly report on Form 10-Q for the quarterly period ended June 30, 2020 and other filings and reports that we may file from time to time with the SEC.

Our filings with the SEC are available on the Investor Relations section of our website. A replay of the call will be available there for a limited time. Additional information may also be made available in our other filings and reports that we may file from time to time with the SEC.

Additionally, non-GAAP financial measures will be discussed on this conference call. Please refer to the tables in our earnings release, which you can find on the Investor Relations portion of our website for a reconciliation of these measures to the most directly comparable GAAP financial measure.

With that I’d like to turn the call over to Olivier.

Olivier Pomel — Chief Executive Officer and Co-Founder

Thank you, AJ and thank you all for joining us today. Before discussing the results of the quarter, I want to proudly report that together with our employees, we raised over $1 million for charities supporting COVID release, as well as organizations working to dismantle the systemic discrimination experienced by black communities. We are living in unprecedented times for many reasons, and we want to do our part to help. And as always, Datadog is committed to supporting diversity and inclusion within our company and communities.

Now turning to Q2 results, we are happy to report another quarter of strong growth and demonstrated financial efficiencies. Execution was strong during challenging times, including robust new logo generation and continued platform adoption. While we are pleased with our execution in the quarter, we did experience some impact to the rate of usage growth of our customers related to the micro environment. While this macro uncertainty remains in the near-term, we continue to believe that this environment accentuate the need to be digital first and agile and confirms the cloud as the best path to achieve these outcomes over the long-term. And we see evidence of this in growing overall demand in the form of new customers and new use cases for [Phonetic] existing customers.

To summarize, Q2 at a high level, revenue was $140 million, an increase of 68% year-over-year and above the high end of our guidance range. We ended the quarter with 1,015 customer with ARR of $100,000 or more, which is an increase of 71% from last year. These customers generate about 75% of our ARR. We have about 12,100 customers, which represent growth of 37% from about 8,800 last year. We also continued to be capital efficient with free cash flow of $19 million. And as in past quarters, our dollar based net retention rate was over 130% as customers increased their usage and adopted on newer products. So we are continuing to deliver high growth at scale.

Now looking at Q2 in more detail. New logo generation was robust in the quarter as new logo ARR grew both from last quarter and year-over-year and gross new customers additions matched to the record set in Q1. We saw companies of all sizes and geographies prioritize cloud migration and digital transformation. For instance in the quarter, we had a few small yet notable new logo wins from two global auto chains, an amusement park chain, a large US university and a European airline. These wins showed that even in the face of challenging times for these customers, transforming to ensure business resilience and longevity is a top priority.

Next, our platform strategy continues to resonate and win in the market. As of the end of Q2, 68% of customers are using two or more products, which is up from 40% a year ago, we had another quarter in which approximately 75% of new logos landed with two or more products and I would add that over 15% of our customers are now using four or more products, while we had zero last year.

We are also very pleased with the uptake of our newest products in a short period of time, with Synthetics, RUM, NPM and Security all released over the last year. We are winning in the market, because we are cloud native, our support of cloud and other ephemeral architectures is more important than ever as a rapid change from work from home has demonstrated the limitation of legacy infrastructure. And we believe recent events will accelerate the migration to the cloud as the economy improves. We win because we offer the broader solution with end-to-end visibility from backend infrastructure, all the way through to the end user experience and now security as well. And we win because we offer a truly integrated platform, voicing OpenView [Phonetic] into the IT stack.

Now, as we mentioned earlier, while execution was strong, the macro environment did have some impact on our top line results, and in particular on growth of existing customers. Our customers continue to grow usage of our platform in Q2, but the rate of this growth was below the trends we saw before the pandemic. This dynamic was primarily seen in our larger customers, who already had sizable cloud environment. Given macro uncertainty, we saw these customers look to conserve cash where they still could and therefore, optimize the consumption of cloud infrastructure.

On the flip side, smaller customers and large enterprises that are earlier in their cloud journey continue to see stronger growth. To put it plainly, customers with large cloud deals from AWS, Azure or GCP look for short-term savings. Note that this is not a new motion, as we see many enterprises go through these optimization exercises on a regular basis. What was unusual this quarter was to see a large number of companies going through it at the same time.

I would also note that while these customers are the greatest scale in the cloud, they mostly remain at a low penetration relative to their overall IT environment. Therefore, these customers continue to have a long runway of growth in their cloud adoption over time.

Lastly, while we do not want to get into the habit of providing intra-quarter update, I’d like to provide some commentary on what we saw in July. Given the unique macro seconds ended [Phonetic]. We saw over the last month, a notable improvement in usage growth relative to Q2, driven by broad-based strength across our customer base. It is however too soon to know, if this growth will sustain given the macro environment. As a result and while we are encouraged by these trends, we remain prudently conservative in our outlook for the remainder of the year, which David will speak to. As a reminder, we have both a subscription and usage based revenue model and the growth of our revenue is relative to the growth of our customer’s cloud footprint and data volume.

Finally, to bookend this topic, I’m very proud of the performance of our go-to-market teams during the challenging times. As we are executing well against what we can control and our teams are delivering record levels of new logos and product cross-sell.

Next on to R&D, we continue to make significant investments to rapidly deliver innovation. We have a proven track record of success introducing new products and we see many new opportunities to expand our portfolio. For example, we recently announced the general availability of private locations for Synthetics, which enables dev and ops teams to proactively test internal applications that are not accessible from the public Internet. We also acquired Undefined Lab, a provider of observability for dev and test workflows. This will enable Datadog to be injected earlier in the software lifecycle starting before code is even committed to a central repository. And this will equip customers with better tracking of continuous integration and deployment workflows and enable them to identify issues before reaching production.

Other continued product innovations include the general availability of the Datadog mobile app to provide engineers with access to the alerts and dashboards on the go, support for Amazon Kinesis Data Firehose to enable streaming logs directly from AWS services to Datadog; and the preview release of the Datadog IoT agent to provide visibility into Internet of Things devices. We have also added and improved a number of integrations including AWS 1-click deploy, HiveMQ, Apache Ignite and Hazelcast.

As we keep investing in R&D, we plan for continued rapid pace of innovation and we’ll be showcasing some of our newer products at our Annual User Conference, Dash, which is held online next week on August 11.

Switching gears a bit, we recently achieved FedRAMP authorization for low-impact SaaS, and Datadog is now fully available in the FedRAMP marketplace. We continue to build out our public sector go to market motion and while it is likely to take some time. We are excited about this long-term opportunity.

Now let’s talk briefly about several wins in the quarter. First, we had a seven-figure of sale with a large FinTech company. With Datadog, this customer has been able to move from multiple disparate monitoring tools using a single platform for all three pillars of observability. This allowed them to refocus engineering teams on building new features and they expect more than $1 million in savings from consolidating disparate monitoring logging vendors into Datadog.

Another seven figure expansion came from a European automotive company, which is modernizing and adopting Microsoft Azure. Through adoption of Datadog Infrastructure Monitoring APM and NPM, their teams are now collaborating on a share platform and are moving to an increasingly agile development model.

Next, we saw a large entertainment platform that had been using more and more of our products, commit to over $10 million in ARR. This company has made a decision to increase investment in observability and their use of Datadog both with new products and by scaling up on existing products. And we also mentioned a high six figure land deal with a leading asset manager, which is now using us for infrastructure monitoring APM and logs as well as Synthetics and early adoption of security.

And last, we had a six figure upsell to a seven figure ARR with a social networking platform that has seen tremendous growth during the pandemic. At record levels of scale, they can use Datadog to quickly drill down into any sale request and easily identify layers, this company is now using all three pillars, including Synthetics, RUM and NPM, and has standardized monitoring on Datadog.

Now, moving on to our outlook. As we look ahead to the second half of the year, we remain very excited about our market opportunity. Recent events have made one thing very clear, it is more important than ever to be a digital first business and the cloud is the best path to achieve this outcome. We continue to believe Datadog is the primary beneficiary of these trends and remains very well positioned to win in the market.

In the near-term, the macro environment is likely to continue to cause uncertainty, but our focus remains on executing on executing against our strategic priorities, which have not changed. First, we are building on our strong track record of innovation by introducing new products, entering new categories and continuing to improve existing solutions. Second, we continue to hire rapidly in R&D and are pursuing talent that would not otherwise get in the market. And third, we are aggressively expanding our go-to-market globally and into newer channel. We are very confident that we continue to sustain strong growth both in the near-term and over time.

With that, I would like to turn the call over to our Chief Financial Officer, David Obstler. David?

David Obstler — Chief Financial Officer

Thanks, Olivier. As mentioned, we delivered strong second quarter top and bottom line results amid a difficult macro backdrop. Revenue was $140 million, up 68% year-over-year, against the challenging compare. Execution was strong with robust new logo generation and continued platform traction. While the macro environments did pressure usage of existing customers.

To provide some more context. First, in Q2 we strong — we saw strong new logo additions with robust contributions from both enterprise and commercial sales channels and sequential growth of new logo ARR. Execution against our platform has been very strong with 68% of customers now using two or more products versus just 40% a year ago driven by both lands and cross-selling.

In the second quarter, our dollar based net retention was once again above 130% for the 12th consecutive quarter. We saw continued growth of our existing customers, driven by both increased usage of existing solutions and robust cross-selling to newer solutions. Our net retention rate, which remains best-in-class above 130% did however decline from Q1.

As Olivier discussed, macro factors pressured usage increases. To add some detail. First, while existing customers did grow, the rate of growth was below pre-pandemic levels. This was primarily seen from our larger customers with a greater scale in the cloud, who experienced business pressures and softer save in the near-term by slowing down their consumption. Additionally, one dynamic, which we discussed as a possibility on our Q1 call is that we did see the normalization of some spike usage from Q1. In March, we had a number of customers such as streaming media vendors, scale rapidly in the face of COVID. Over the following months, some of these customers were able to optimize usage and save on cloud spending amid budget pressures and normalization of business activities.

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Next, some customers such as delivery and media companies, have continued to see elevated demand and therefore have continued to meaningfully grow their Datadog usage. Lastly, we saw some of our COVID impacted customers reduce usage. As a reminder, these customers such as those in hospitality and travel contribute less than 10% of our ARR and therefore, they were a mild track detractor.

Lastly, churn was a bit elevated related to the most hard hit COVID customers, but better-than-expected. Our dollar-based gross retention rate has remained largely unchanged in the low to mid-90s. Performance of our SMB customer base has been robust including stable dollar based churn and continued rapid growth year-over-year.

Now turning to billings, which was $160.1 million and up 62% year-over-year relatively in line with revenue growth. Entering the quarter. As we discussed on the last call, we thought it was possible some customers would seek to renegotiate terms or slow payments but that did not happen in a material way, pointing to the importance of our solution. Remaining performance obligations or RPO was $287 million, up 53% year-over-year. We did not see a material change in billings durations in Q2. We did see some slight shortening of contract duration year-over-year related to large multiyear contracts closed in the year ago quarter.

We continue to have great success in closing annual committed deals, which remains our strategic focus. As a reminder, billings and RPO can fluctuate versus revenues based on the timing of invoicing and signing of customer contracts. While revenue incorporates customer usage.

Now let’s review the income statement in more detail. As a reminder, unless otherwise noted, all metrics are non-GAAP. We have provided a reconciliation of GAAP to non-GAAP financials in our earnings release. Gross profit in the quarter was $111.8 million, representing a gross margin of 80%. This compares to a gross margin of 80% also last quarter and 75% in the year ago period. Year-over-year improvement of gross margin was driven by efficient use in our cloud hosting. Our gross margins may fluctuate quarter-to-quarter with an acceptable ranges, as we prioritize product development and innovation as well as the build-out of cloud data centers in newer geographies.

R&D expense was $38.3 million or 27% of revenue, compared to 30% in the year ago quarter. We have continued to invest significantly in R&D as Olivier mentioned, including high growth of our engineering headcount. However, the growth of revenue continues to outpace even our substantial investments and we did have some leverage from T&E and overhead savings related to work from home. We continue to see a meaningful opportunity to innovate and expand our platform and therefore plan to continue to make meaningful investments in R&D going forward.

Sales and marketing expenses were $45.7 million or 33% of revenue, compared to 42% in the year ago period. Similar to R&D, we continue to make substantial investments, but the pace of revenue growth has outpaced that investment. This was the first full quarter of no in-person trade shows for marketing events. While we have successfully redeployed much of the event’s budget to advertising and other lead generating activities. It is not so on a one-for-one ratio. G&A expense was $12.5 million or 9% in revenue, in line with the same ratio a year ago quarter. Operating income was $15.3 million or an 11% operating margin, compared to a loss of $5 million and a negative 7% margin in the year ago period.

Beyond the improvement in gross margin and revenues outpacing investments, the reduction in travel and entertainment and facilities overhead contributed to the operating margin. Non-GAAP net income in the quarter was $17.5 million or $0.05 per share based on 331 million weighted average diluted shares outstanding.

Note that our non-GAAP net income, does not include the $5.6 million non-cash benefit related to payroll taxes. We have a very efficient business model and experience a high return on our investments in sales and marketing and R&D. While we have delivered four consecutive quarters of breakeven to positive operating income, we note that our priority remains top line growth, and we intend to continue investments aggressively in R&D and go to market.

Turning to the balance sheet and cash flow, we ended the quarter with $1.5 billion in cash, cash equivalents, restricted cash and marketable securities, which includes the $641 million of proceeds from our convertible note issuance during the quarter, net of issuance costs and the cap call transaction. Cash flow from operations was $24.7 million in the quarter. After taking into consideration capex and capitalized software, free cash flow was $18.6 million in the quarter for a margin of 13%. Free cash flow includes an approximately $4.4 million outflow related to the conclusion of our first employee stock purchase program.

I would now like to turn to our outlook for the third quarter and the full-year 2020. We are pleased with our execution and ability to drive new sales in an uncertain macro environment. As discussed, we did see some lower growth in usage from our existing customers in Q2, due to the overall slowing of the economy. As Olivier noted, however, in July, we experienced an improvement in usage trends relative to Q2 that were closer to our pre-pandemic historical levels.

However, it is too soon to know if this will prove to be sustainable and given the lack of clarity of economic trends, we are assuming usage growth of existing customers below pre-COVID growth rates. Additionally, while we have not yet seen a material impact to our new sales, we think it is prudent to expect some impact in the second half given that the macro backdrop.

Beginning with the third quarter, we expect revenues to be in the range of $143 million to $145 million, which represents a year-over-year growth of 50% at the midpoint. Non-GAAP operating income is expected to be in the range of a loss of $1 million to an income of $1 million. Non-GAAP net income per share is expected to be breakeven to $0.01 per share based on approximately 333 million weighted average diluted shares outstanding.

Now for the full-year 2020, revenue is expected to be in the range of $566 million to $572 million, which represents a 57% year-over-year growth at the midpoint. Non-GAAP operating income is expected to be in the range of $28 million to $34 million and non-GAAP net income per share is expected to be in the range of $0.11 to $0.13 per share based on approximately 332 million of fully — weighted average fully diluted shares.

A few things to take into account in our guidance. First, when evaluating our quarterly growth rates, it is important to consider the accelerated growth rates in the second half of 2019 creating more challenging comps. Next, while we see continued improvement in our gross margins, we are running towards the top end of our long-term target. As we prioritize product development and diversifying our cloud hosting vendors and regions, our gross margins may fluctuate within a range of acceptability.

Next, as I mentioned earlier, our intention continues to be to invest meaningfully, including aggressive hiring in R&D and sales and marketing and we have not changed our plans during COVID. Then some notes below operating income. We expect approximately $2.4 million of quarterly non-GAAP other income, which is net including interest income in our cash and marketable securities, less the interest expenses of our convertible debt.

Next, we do not expect to be a federal taxpayer, but have a tax provision related to our international entities, we expect a tax provision of approximately $350,000 per quarter. Note, that our share count forecast for Q3 and the full-year are diluted given that we expect to be non-GAAP net income breakeven profitable for both periods.

To summarize, we are pleased with our execution during a very challenging time. While the macro environment has impacted our topline results in the near-term, we believe the current environment will prove to be a catalyst for digital transformation and cloud migration over the long-term. And we are very well positioned to be a primary beneficiary of those trends. We have a highly efficient business model and are making investments across the organization today in order to capitalize on the large opportunity ahead of us.

With that, we will now open the call for questions. Operator, let’s begin the Q&A.

Questions and Answers:

 

Operator

Thank you. [Operator Instructions] Your first question comes from the line of Sanjit Singh of Morgan Stanley. Your line is open.

Sanjit Singh — Morgan Stanley — Analyst

Hi and thank you for taking the question. And I really appreciate all of the detail that you guys provided in a rough environment and usage, that’s very helpful context. So I guess, maybe to start with, Oli, you sort of singled out the sort of primary factor and correct me if I’m wrong, but the primary factor being large customers that have large scale cloud deployments. And would sort of just makes sense, right? It’s sort of a large, large numbers impact there as well. What gives you kind of confidence Oli that you think this is a temporary pause with those customers versus something more sustained?

Is there any sort of customer conversations you’re having — or was it just kind of like the secular tailwinds of digital transformation. I just want to get a sense of what gives you guys the confidence that in these large customer cohorts that it’s more of a digestion period after a period of strong growth versus more — a more sustained downturn?

Olivier Pomel — Chief Executive Officer and Co-Founder

Yes. So the first thing I’d say is, it’s something we’ve seen before, it happens from time to time like companies ramp up their cloud consumption at some point, their bills going up and they ask themselves can we optimize. And look we’ve done that too as a company. If you’ve seen our gross margins. For example, go up from last year that was fairly similar in that respect. What happened there is that everybody has the same idea at the same time like everybody ask themselves, how can we save some cash. To — the word came pretty much every single company effected down by COVID, because of the uncertainties, cash have to be conserved. One of the good things about cloud is that a lot of it is opex and a lot of it is — still had to be paid — has to be paid in the next bill, it’s not some costs, so there are still savings to be made. If you take action, so that’s what we saw happen.

In terms of it, continuing on that, again it’s hard to tell what’s going to happen in the near-term, but in the broader scheme of thing, companies are still moving to the cloud, but new companies are moving to the cloud that were not before and we’ve mentioned that on the call. That we’ve had a number of asset — key companies that started using us right now, when you think of hotel chains and amusement parks and things like that. We see though — in the July data and even some of the June data that companies that have optimized their cloud infrastructure. And by the way, in general what we mean by that is not that call Datadog to cut their bill to cut data bill, is that they’re trying to figure out what they could shutdown or optimize on the Amazon side, or on the Google side on the Azure side. And so while we see some decrease of their data volume or infrastructure side view over — period of a few weeks, but then what we see after that is that they start going again, because then their team keeps building and they keep deploying, keeps having customer etc, etc. So it’s not an exercise that is new or unexpected. I think what’s different now is that, it’s a — it makes sense for all of these companies to be at the same time and it just happened.

Sanjit Singh — Morgan Stanley — Analyst

Understood. That makes total sense. And then David, if I think about the guidance, right? 68% growth this quarter, and I look at Q3, the high-end is roughly around 50% and the Q4 is roughly around 40%, at least by my math. I think what would be helpful to understand the underlying assumptions behind that guidance? And particularly around those usage trends, right? So, I know there was a — prior to COVID, there was a significant amount of customers that were sort of overspending relative to their committed usage.

If you could sort of give us like the pre-level of usage, anyway to sort of quantify that — although it looks like post-COVID, to understand the underlying assumptions behind your guidance. Because I think what your guidance assumes is that some of the weaker usage trends persist for the second half? And so anyway to frame that out I think would be very helpful in terms of understanding that, the guidance.

David Obstler — Chief Financial Officer

Yes, I think that’s right. We have our guidance throughout our history as a public company been fairly prudent and our forward-looking usage and implicit net retention and we’re particularly cognizant of that given COVID, most of our guidance has conservative assumptions in that and we continue to do that. I think as we said, we had strong cross sell. And so we see a continued adoption of the platform, which is a good sign and as far as the usage. The more variable usage we saw as Oli just mentioned some constraints. So we tried to use conservative assumptions going forward in our guidance.

Sanjit Singh — Morgan Stanley — Analyst

Understood. I’ll leave the floor. Thank you very much.

David Obstler — Chief Financial Officer

Thank you.

Operator

Your next question comes from the line of Chris Merwin of Goldman Sachs. Your line is open.

Chris Merwin — Goldman Sachs — Analyst

Okay, thanks very much for taking my questions. For Olivier, I wanted to ask about your thoughts on pricing, particularly in light of — or the convergence that we’re seeing going on within the observability space. I remember with your log product when you launched it, you had a pretty disruptive pricing strategy where you were charging at very low price for ingestion and you’re letting the customers pay just for the logs that they actually want to index. And now we’re seeing other players in the space give away entire aspects of their platform for free and creating free tier.

So I guess the question is how do you see your pricing model evolving if at all in time and as you keep up the industry leading pace of innovation. Do you see the ability to even raise price as you deliver more value to your customers? Thanks.

Olivier Pomel — Chief Executive Officer and Co-Founder

Yes. So I think we are — so we are very careful about pricing, in that the way we do it is, first of all, we encourage having the maximum deployments with our customers, meaning that’s why we don’t charge by the user, we want absolutely everybody to use it. And then we want to make sure that customers have the levers to align pricing to able to pay to Datadog with value they get. And in our case, that means, having differentiated pricing for very different parts of our platform, because not every single gigabytes of data that is being sent to us has the same value to the customer and represents the same amount of processing and other things online. So we try to align that.

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Right now, we’re happy with our pricing model. It works well in the market. It gives customers the flexibility, but look we’ve had our pricing model evolve over time, it will probably still evolve in the future. We believe in our ability to winning the market — at least winning the market and give a more and more value you have pricing power in the long-term and that’s where we are today, we want to be in the future. I think when you — when your only tool is to play on pricing, like it’s usually bad news. It means you can’t actually win based on the quality of your products alone.

Chris Merwin — Goldman Sachs — Analyst

Understood. Thank you. And maybe just follow-up for David, would you be able to share some more detail about some of the trends that you saw by customer segment during the quarter, as it relates to net expansion or good churn or any metrics you could share, I guess across SMB and mid-market and our enterprise customers. Thank you.

David Obstler — Chief Financial Officer

Yes, that was one of the surprises we had very stable gross churn, dollar based gross churn and it’s very similar to what we have discussed in the last call that all over the metrics and growths are in the 90s with enterprise tending to be towards the upper part of that range and SMB towards the lower, but all of them strong and in the 90s. We really didn’t see very much disruption from that. And similarly, we saw net retention rates come down, we said a little more at the larger end because of this concentration on costs. But all within the same type of bands, we’ve had since we’ve become a public company.

Chris Merwin — Goldman Sachs — Analyst

Great, thanks very much.

David Obstler — Chief Financial Officer

Yes.

Operator

Your next question comes from the line of Sterling Auty of JP Morgan. Your line is open.

Sterling Auty — JPMorgan — Analyst

Yes, thanks. Hi guys. So in terms of the macro impacts and the slowing of usage of existing customers. Is there any evidence that you’ve seen of some of those customers slowing the usage of your tools, but supplementing it with maybe the cloud platform tools or something else or they’re just slowing the usage and that’s it?

Olivier Pomel — Chief Executive Officer and Co-Founder

No, I think what we’ve seen mostly is they’re slowing the usage of the cloud infrastructure that’s directly related to how we recognize new revenue. So that’s what we thought. To put in another terms, they use less Amazon instances or containers or less Azure instances and containers. And that’s — that would end up move the needle for us.

And I should say, this is something that we used to see it in the other way, we used to see, like the way we sell it, we send to customers and they’re still early in their cloud transition and we grow with them as they grow. What happened this quarter is that their growth slowed overall during the quarter, they still grew and they are still going to grow and what we said in the call is — in July, so towards the June, we saw some acceleration of the growth again, but we want to remain prudent considering all the uncertainties there is right now in terms of, how long the COVID crisis is going to last and what’s going to be the impact in various parts of the economy. We remain prudent in what we think is going to happen in the near-term.

Sterling Auty — JPMorgan — Analyst

Understood. And then one follow-up, how would you characterize the ramping of the new sales resources that you’ve hired over the last couple of quarters of ramping at the same pace that you’ve traditionally seen, are they ramping faster, slower?

Olivier Pomel — Chief Executive Officer and Co-Founder

We haven’t seen any changes there. And everything that that is within control of the sales team actually worked pretty well. We mentioned during the call but — so we had a record level of new logos, both in terms of numbers and in terms of revenue. We had a record level of new product attach. And this is where our sales team spend their time on. The growth of customers once they are set up every single month, it did only partially related to the world of [Indecipherable] like we don’t have full control over that, which is also why when we set expectations around our net retention initially, we said we’re going to sell at 130%, because we don’t fully control that number.

We — a great part of this is driven by the rate of migration to the cloud and the rate at which customers are scaling to the cloud. Again, we’re very early in that transition and customers are going to keep transitioning for much longer time, they keep scaling and we see that they only wanted to do that more now they see the impact of COVID on their business and the need to transform. But from a quarter-to-quarter basis. In the near-term, we don’t exactly know where that’s going.

Sterling Auty — JPMorgan — Analyst

Understood. Thank you.

Operator

Your next question comes from the line of Brad Zelnick of Credit Suisse. Your line is open. Mr. Brad Zelnick of Credit Suisse. Your line is now open.

Ray McDonoug — Credit Suisse — Analyst

Hi. Sorry about that. This is Ray McDonough on for Brad Zelnick. Thanks for taking the questions. I just wanted to ask — can you help us understand a little bit more the relative size or recent attach rates of your APM and log management solution, both of which I think you mentioned last quarter were growing faster than the overall business. So that remain the case in this recent quarter?

Olivier Pomel — Chief Executive Officer and Co-Founder

Yes. So they are both in hyper growth. So the picture hasn’t changed a lot since the last time we talked. The infrastructure iPhone would still be a great public company, logs and APM are still in hyper growth not growing much faster than Datadog grows at this scale and the other products that are smaller and earlier are also growing extremely fast right now. So we — overall we’re fairly happy with those.

David Obstler — Chief Financial Officer

And the attach rates and their contribution to net retention, has been very similar to the trends that we’ve talked about last time. So we continue to have increasing number of customers using the platform and there — what they’re spending on the additional components of the platform continues to grow in hyper growth.

Olivier Pomel — Chief Executive Officer and Co-Founder

Yes, which is important to understand. The signs of active demand are really strong, whether it’s new logo, new products that we — that rate is actually up from what they’ve been before and we keep — this keeps growing over time. So all that is great. The one thing that’s been a detractor this quarter has been I would say the passive consumption. I don’t like the word passive, because it sounds like we’re not doing anything, and customer is not doing anything, but it’s something that not directly related to an actual customer they are taking with us today.

Ray McDonoug — Credit Suisse — Analyst

Thanks, that’s helpful color. And then if I could building on Chris’s question from earlier and appreciating that the majority of your lands are Greenfield. How do you think your — one of your competitor’s recent pricing changes and packaging changes will impact your ability to cross sell APM into your customer base? And overall, what do you think that the medium or long-term implications are for your business as you know this one competitor in particular seems to be focused on competing more aggressively on price and total cost of ownership at this point?Yes, so for this kind of changes like we — we always have to keep an open mind, while we see, what can work and not work. At the same time, look we don’t see that having a major impact on us, because we don’t actually, our business as you said is mostly Greenfield and you saw today on the strength of our individual product that get tied together in a platform, and there is no problem with our customers adopting our products, little by little. Like they can adapt as little as they want as APM, as little as they want as log and that of their infrastructure, or as little as they want Synthetics, that’s not an issue, that’s already something we have. We actually give them differentiated pricing that tells that is more tailored to the value they agreed to get for each of those product. So I don’t see anything very disruptive there or anything very different. So again from our end, there is no, it won’t be a change there.

Olivier Pomel — Chief Executive Officer and Co-Founder

Yes, so for this kind of changes like we — we always have to keep an open mind, while we see, what can work and not work. At the same time, look we don’t see that having a major impact on us, because we don’t actually, our business as you said is mostly Greenfield and you saw today on the strength of our individual product that get tied together in a platform, and there is no problem with our customers adopting our products, little by little. Like they can adapt as little as they want as APM, as little as they want as log and that of their infrastructure, or as little as they want Synthetics, that’s not an issue, that’s already something we have. We actually give them differentiated pricing that tells that is more tailored to the value they agreed to get for each of those product. So I don’t see anything very disruptive there or anything very different. So again from our end, there is no, it won’t be a change there.

Ray McDonoug — Credit Suisse — Analyst

All right. Thank you for the color.

Operator

Your next question comes from the line of Raimo Lenschow from Barclays. Your line is now open.

Raimo Lenschow — Barclays — Analyst

Hey, thank you. Quick question from me. So you mentioned about like this slowing usage in the public cloud. I mean, like the one benefit we have is that we see Azure and Amazon and AWS then report numbers before you. And so in the way, you were always seen as a little bit of a derivative of those and if I look at AWS growth slow down, Azure slow down. I am just wondering, like they almost — you almost seem more directly in terms of their growth numbers. But in terms of directionally related. Is that something that you’re paying attention to as well, because it seems like there seems to be a correlation here?

Olivier Pomel — Chief Executive Officer and Co-Founder

Well there is definitely a correlation, and we don’t call it exactly with them, right, because they have different product portfolios and some of these tied to what we do today, the kind of the products that we already have for our customers to consume. But the — what I will say is we understand the dynamics of what happened to these top providers. We saw it happened to these — to their customers basically, which is they try to save for the next deal, because every million dollar counts in big companies right now. And before they know where their prices is going, they want to make sure they do everything they can. So we have — we have quality today. And the one thing I will say is, we are growing a lot faster than the cloud providers, because we keep adding more products and we’re still underpenetrated in the market. So we are growing a lot faster than they are. And we are still growing faster even in more recent quarters.

Raimo Lenschow — Barclays — Analyst

Yes, exactly, no. No. Exactly yes, and that’s, true. The — and then the other question I had is on that subject. But in theory the one offsets you have is like one is consumption usage and there’s not that much you can do about it. On the other hand, you mentioned some stats around product uptake etc. Have you taken any action, you kind of change or the incentivized sales force or a push more towards more up selling and cross-selling of other products. Or is this something look we are writing it up, because like COVID is there for everyone, you saw some better trends in July or you taking extra action here?

Olivier Pomel — Chief Executive Officer and Co-Founder

No, we didn’t change anything. The sales incentives are the same. The way we sell, we have the teams to do is the same. So we haven’t changed anything to the — the way we proceed. The — we’re doing right now is working, right. What we said earlier is, we did bring the right numbers of new logos, the right numbers of product cross-sell that was our focus before, that’s still our focus today. The rest, the growth in usage will come because the transition into digital businesses move to the cloud is not going to stop.

Raimo Lenschow — Barclays — Analyst

Yes, it makes sense. Perfect, thank you.

Olivier Pomel — Chief Executive Officer and Co-Founder

Welcome.

Operator

Your next question comes from the line of Matt Hedberg from RBC Capital Markets. Your line is now open.

Dan Bergstrom — RBC Capital Markets — Analyst

It’s Dan Bergstrom for Hedberg. Thanks for taking our question. Wondering about linearity in the quarter, given call-outs around the macro and then large enterprise, you provided some color in July. That was helpful, but anything else from a linearity perspective in the quarter to note or maybe different than what you expected?

Olivier Pomel — Chief Executive Officer and Co-Founder

Yes. So this quarter was actually. I mean, David, I hope you don’t — let’s say, if I take a numbers question. But…

David Obstler — Chief Financial Officer

No. Go ahead.

Olivier Pomel — Chief Executive Officer and Co-Founder

The way the scope that this quarter was a little bit different in that what we saw from early July was fairly consistent with what we had before in Q1. So we saw good growth and great behavior on the logos, which is what we discussed in last call. Sorry, I mentioned, not July — April. The first few weeks of April were very good growth and new logos. Our new logos remain for the rest of the quarter. But what we saw is towards the end of April and then the full month of May, we had much lower growth. And then things recovered — had started recovering in June, so growth was going up in June, and is recovering further in July. So these are the trends we’ve seen.

Now, so this is what we saw past quarter, it was a lot noisier than what we used to. Like we’re used to having very consistent numbers month over month. We can’t really tell whether in the near-term, we will see some return to the previous normal or if we’ll still see some oscillation as the state of the economy and other things provoke the same emotions in our customers.

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Dan Bergstrom — RBC Capital Markets — Analyst

Great thanks helpful. And then Security Monitoring that’s been generally available here for a little over three months. Just curious of initial reception from customers and security engineers. I know, it’s a strong demand in beta. And then maybe where should we think about you heading with security? Certainly, a long runway left there?

Olivier Pomel — Chief Executive Officer and Co-Founder

Yes. So we — now if look, it’s still super early right, it’s a very, very early product, it has some very focused use cases to start with for some very focused types of customers. We’re very happy with the uptake that we did get a good start in terms of customers planning to use it and pay for it. But again, super, super early. So I think maybe we’ll talk about it some more in the future when it becomes more material and we have — when we have more products to talk about there, but we are — we say we’re excited, but still early, still a lot of work to do.

Dan Bergstrom — RBC Capital Markets — Analyst

Thank you.

Operator

Your next question comes from the line of Brad Rebeck from Stifel. Your line is now open.

Brad Rebeck — Stifel — Analyst

David, I know you don’t guide to billings. But I believe looking through my notes next quarter, you had some difficult comps with pretty significant contracts that paid up last 3Q, any color on that would be super helpful. Thank you.

David Obstler — Chief Financial Officer

We didn’t have that and what we — we didn’t present the pro forma, because it wasn’t as impactful. We did say in RPOs we had the multi-year contracts, and a quarter ago, which were more concentrated than we had in creating RPO, but it didn’t affect the billings numbers that much. And so there was nothing to point out.

Brad Rebeck — Stifel — Analyst

Okay, and no issue for 3Q, as we look forward?

David Obstler — Chief Financial Officer

Sorry, I can’t hear you. No issues with?

Brad Rebeck — Stifel — Analyst

Sorry, any issues for 3Q with difficult comps from the year before?

David Obstler — Chief Financial Officer

Yes, we haven’t — nothing that we are pointing out on this call. So we — nothing that we wanted to point out.

Brad Rebeck — Stifel — Analyst

Okay, thanks very much.

David Obstler — Chief Financial Officer

Yes.

Operator

Your next question comes from the line of Jack Andrews from Needham. Your line is now open.

Jack Andrews — Needham & Company — Analyst

Well good afternoon, thanks for taking my question. I want to follow-up on the go-to-market strategy, you talked about — you haven’t really changed anything, but I’m just wondering, as you continue to innovate rapidly and roll out these new products. Are you running into new buyers or new personas within organizations. And how do we think about the implications of that whether you might need to either make more investments or maybe change your strategy over time?

Olivier Pomel — Chief Executive Officer and Co-Founder

Yes. You’re thoroughly right. I think on the — for the bulk of our product portfolio. We still talk to buyers that are going to be the same or working the same way, for everything that relates to observability I will say. When it comes to security, in some cases, now we are starting to see some different buyers. So today, we are still selling the same way. I mean, the security product is focused enough in terms of the customers we’re going after that it works that way, but it’s something that we’re monitoring, it’s possible that we’ll make changes in the future to that motion. Nothing yet, we’ll get more data, we’ll get more and we’ll see more how the product behave and how the customers behave as we keep expanding the target audience for that product. But that’s something that we’re aware of, and we’re monitoring.

Jack Andrews — Needham & Company — Analyst

Okay, great. Just as a follow-up, could you elaborate on how you’re thinking about the opportunity for the private locations for Synthetic Monitoring product. I mean is this essentially a new way to leverage your technology for employee use? Or how do you think about the opportunity around that?

Olivier Pomel — Chief Executive Officer and Co-Founder

Yes, I think it’s more for all of the internal services that are being exposed. In fact, companies that don’t have a web safety UI. One of the — in fact as many great advantage is but for me it’s more difficult to go and reaching to test some endpoints that are not exposed to the Internet. So that solves that. So it allows customers to put probably inside their own networks to automatically test and verify their APIs and their web application, but it also allows them to install probs in a networks they might manage or their — or that their employees might be using for example, they might deploy that at either a cable providers or basically cloud providers things that we — we’re not hosted in as Datadog, but they want to monitor it directly. So it opens a whole range of possibilities for them.

Jack Andrews — Needham & Company — Analyst

Great. Well, thank you.

Operator

Your next question comes from the line of Bhavan Suri of William Blair. Your line is now open.

Unidentified Participant — — Analyst

Hi. This is [Indecipherable] on for Bhavan Suri. You announced the launch of your formal Partner Network in January, which expands support for partners via things like go to market collateral, self-training for implementation, opportunity registration, partner locator listing. Can you talk about early interest across partner categories in your near and medium term channel strategy. And how important of a growth lever, do you see this channel being over time? And at least qualitatively, can you talk about how it’s been impacted by the macro environment. Thank you.

Olivier Pomel — Chief Executive Officer and Co-Founder

Thanks. So, yes, so we’ve — since it’s a fairly recent program for us. We’ve had great uptake like we signed up for large number of partners, actually larger than we thought we would. I don’t think we’ve communicated that number publicly. So I will not do it today. But it’s been off to a strong start. I think we’re working on making sure we have the right process in place, so we can enable those partners and develop them, so not enough to just be a partner, but there are different levels of partnerships, that are also going to have different expectations in terms of what they provide to us, we will provide to them. And so we’re working on promoting for partners to — for different levels right now.

So far we’ve seen some interesting outputs on that. So we’ve closed deals, large deals, much earlier than we thought through partners. And we’ve done that in multiple regions. We haven’t seen a specific impact on COVID just because that partner network is still new, that it’s growing very fast, no matter what. And we can focus on the partners that want to grow now and that have opportunities now as opposed to maintaining the large base of existing partners. So far with the early plus signs, but a lot more to do.

Unidentified Participant — — Analyst

That’s very helpful. Thank you. And can you talk a little bit more on your international performance this quarter. Are there any specific regions where you’re seeing particular strength. And additionally, could you talk about your plans for international investment this year and where you maybe see the most opportunity? Thanks.

Olivier Pomel — Chief Executive Officer and Co-Founder

David, do you want to take this one?

David Obstler — Chief Financial Officer

Yes. We are continuing as we’ve talked about before, to build out regions either when we get to critical mass and have a successful sales team or when we’re landing in new territories, so we’re continuing the same plan we had which is to build out Asia complete, the build out of EMEA, as well as to expand in some areas like Latin America. We saw good performance as we’ve talked about before in the second quarter in EMEA on the back of the build outs we had done, and as we said all along, we’re earlier in Asia, building out teams and filling out teams for the first time. So we’ll continue that as part of our plan in the remainder of the year.

Olivier Pomel — Chief Executive Officer and Co-Founder

One thing that’s interesting is that the pandemic is hitting different parts of the world at different times. So we have these — very possible to get turned out and turned off at different times and we’ve seen that through Q2 basically. Again, it’s hard to tell what’s going to happen in Q3 with respect to that.

Unidentified Participant — — Analyst

Okay, that’s great, thanks for the call.

Operator

Your next question comes from the line of Brent Thill from Jefferies. Your line is open.

Parthiv Varadarajan — Jefferies — Analyst

Thanks. This is Parthiv on for Brent. Hey, Oliver, I wanted to ask about the Undefined acquisition, can you help us frame the opportunity for observability in the application testing spaces. I guess, how should we think about the usage patterns in development environments relative to production environments?

Olivier Pomel — Chief Executive Officer and Co-Founder

Yes, so what’s very interesting with Undefined is that they focus completely on what happens when developers check their own codes first on their own machine and then to share Naxi ITD [Phonetic] process until it ends up being deployed in production. So it’s not an area where we’ve been present before it, we haven’t been typically used with developers on coding their machine before they commit anything towards shared. So that’s new for us. All of us to be closer to the developer, closer to the clients in many ways and also allows us to really get extremely high flexibility information for what happens from the time the code is committed to all the way through the release of production. So very good change level with there.

So we are super excited about it, because it’s a company that built a great product in a short amount of time and we are very excited about the — about building a common product together. Right now, we are busy, that we’re planning to sunset the [Indecipherable] and to rebuild in the data platform to have it being maximally integrated and the team is hard at towards that right now.

Parthiv Varadarajan — Jefferies — Analyst

Okay, got it Thank you.

Operator

Your next question comes from the line of Pat Walravens from JMP Sec. Your line is now open.

Pat Walravens — JMP Securities — Analyst

Thank you for getting me in. So Oli, I’d like to ask you pretty much the same question, I asked you last quarter, which was — you’ve been doing this for 20-years, you’ve seen a number of sort of slowdowns in the economy. How does this point feel in comparison? And then just to remind you, last time you said that the one thing you’ve learned was that you don’t really know where it’s going, until it’s over. So do you still feel the same way or what have you learned?

Olivier Pomel — Chief Executive Officer and Co-Founder

Yes, I think, we knew, like this thing we knew last time was that we wouldn’t exactly know what would happen. We had some ideas and some of the things we thought would happen — did happen, some others happened a little bit differently. So when we thought about Q2 back in Q1, we thought we might see elevated churn. We thought we might see certain parts of our customer base being much more affected than others. And it’s not exactly what happened. We actually, didn’t see the churn we’re expecting to see, but we saw a broader slowdown among a certain category of our largest current customer.

I mean in retrospect, you can explain easily, you understand the behavior, you see what’s happening. And it makes sense. I think predicting it before that would be a difficult part. So going back to where we are today, we’re super confident about where we are, what the products doing in the market, core customers are adopting it, developing the various parts of it and are growing with it. The one thing we are a little bit more careful about is, our understanding of what’s going to happen over the next few month — the next few quarters as we will maybe get it’s way through the end of the pandemic hopefully.

Pat Walravens — JMP Securities — Analyst

Great. Thank you very much.

Operator

Your next question comes from the line of Gregg Moskowitz from Mizuho. Your line is now open.

Gregg Moskowitz — Mizuho Securities — Analyst

Hey, thanks very much. Hi guys, and thanks for taking the questions. For Olivier, the increased level of cloud optimization among larger customers that you saw this quarter. Do you think that this will have any impact on the pace of multi-cloud adoption going forward?

Olivier Pomel — Chief Executive Officer and Co-Founder

I don’t think so, because when customers are adopting multi-cloud, like they typically have one cloud of scale. You know, the smaller one in addition to that. So I think it is going to adopt the — to impact mostly their cloud of scale first. That’s my guess. And maybe what we’ve seen in some cases, but we’ll see what happens. Again, it’s a little bit harder to tell, so that’s my guess.

Gregg Moskowitz — Mizuho Securities — Analyst

Okay, thanks. And then just for David, your growth in RPO on a year-over-year basis did decelerate quite a bit this quarter. I think you said that your annual contract billing has remained strong and that you were coming up against some longer duration contracts from a year ago. And I know, you don’t break out current RPO. Just wondering, if you have any commentary on duration adjusted RPO growth or just how we should be thinking about that?

David Obstler — Chief Financial Officer

Yes, you’re exactly right. The RPO — the current RPO is similar growth to the billings much closer to the revenues in the 60s. The difference there is the timing of multi — of some multi-year contracts in the second quarter of last year. So the billing duration didn’t — the billing period you see didn’t change. The contract duration came down slightly, just because those contracts are being consumed, and that’s the reason why we had a current RPO, it would be much more aligned with the billings and the revenue.

Gregg Moskowitz — Mizuho Securities — Analyst

Okay, very clear. Very helpful, thank you.

David Obstler — Chief Financial Officer

Yes.

Operator

And right now, I would like to turn it over to Mr. Olivier Pomel. Please continue.

Olivier Pomel — Chief Executive Officer and Co-Founder

Thank you. All right. So to close this call, I would like to repeat that we are very pleased with our execution in Q2, against what has been a challenging backdrop. And while the macro environment has presented near-term uncertainties, the situation has made it more imperative than ever for businesses to be digital first and in the cloud. We believe Datadog is ideally positioned to be a primary beneficiary of these long-terms and we continue to invest to capture that opportunity. So I want to thank you all for attending the call.

Operator

[Operator Closing Remarks]

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